Canada Post

2.2/5 β˜… based on 8 reviews

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191 Ingram St, Duncan, BC V9L 1P0, Canada
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Star Dust on Google

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I recently moved to a new address that had yet to be given a community box #. Not only did Ed and the staff get that set up for me asap, he personally delivered the new keys and the mail I had waiting to my door during my isolation. That is gold level service! Thank you for your kindness.
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Bonnie Schneider on Google

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I can certainly see why this post office branch gets a 1 star. I paid to have an envelope delivered within two business days and they delivered it to the wrong apartment. When I called and asked for it to be delivered to the correct apartment rather than having me pick it up they said that it would take 3 to 4 business days and I would run the risk that it would be returned to sender. Totally unacceptable. Their recording when you call does everything they can so that you can't get through. Always trying to make you do everything yourself without being able to talk to a human being. When I gave my e-mail address the guy didn't spell celebrate properly. Good thing I asked him to spell it back to me. The hand writing on the postal delivery notice telling me where to pick up my envelope was a scrawl. It's not a wonder packages don't get to the correct address.
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OfficialChair on Google

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Greetings from Quebec! I sent a package to a customer in Duncan BC, who confirmed that he does indeed currently live at the provided address, only for the package to return to me with the following excuse: "This person does not live at this address???". After reading over reviews for this particular place, I can understand how this happened: Very lazy employees. Considering Duncan is the smallest town per area in all of Canada, you'd think the Post Office workers would be able to deliver a package. Too much to ask for, I guess.
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Crystal Weaver on Google

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The customer service at this location is abysmal. The elderly woman that works here couldn't be more hateful and rude to customers and staff alike creating one of the most toxic environments I've had to do business in. I have had multiple abusive experiences with her now and warn all others to not do business with this location if you don't have too. I have been yelled at, belittled and talked down to as well as she has tried to over charge and rip me off. The other staff always look uncomfortable and awkward when she starts yelling at everyone. Canada Post you really should remove her from dealing with customers, or hire someone that won't rip your head off when trying to use our mail service. Moving forward DHL will have my business. I'd rather pay more than subject myself to such intolerable abuse.
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_____ H on Google

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Update your hours. Low staff is not an excuse to close early with no warning. Your location has been a sore spot on Canada post for many years.
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Matt Stone on Google

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I came here a few weeks back to post 5 large boxes down to San Diego. I had itemization for the boxes but was a little underprepared with the rest of the paperwork. Staff were very patient and helpful even though I took up quite a chunk of their time. The best bit: all the parcels cleared customs and arrived in great time. Thanks!
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Gary on Google

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They don t seem to like their jobs & should not work with public. They are downright rude.... The other two outlooks in town are great & very pleasant to deal with ... i guess they are not worried about getting fired at the main branch .
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Lucas Chowen on Google

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Package has said "out for delivery" for over a week now and the post office is walking distance from the house lol they should really allow people to pick them up if they know they can't even come within a full week of the estimated delivery date. And this was a priority paid shipping

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