Canada Computers
4.2/5
★
based on 8 reviews
Contact Canada Computers
| Address : | 3351 Sources Blvd, Dollard-Des Ormeaux, Quebec H9B 1Z8, Canada |
| Phone : | 📞 +8 |
| Website : | http://www.ordinateurscanada.com/ |
| Categories : | |
| City : | B |
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Tobias Rosman on Google
★ ★ ★ ★ ★ Don't buy the warranty they offer, it's a scam. My rights have been violated and they are refusing to honor my return. I've been in store for almost an hour and even the customer service has refused to help me. I will never purchase or suggest that someone come here ever again.
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WONYOUNG KO on Google
★ ★ ★ ★ ★ I bought an ASUS computer here a year ago. I also purchased a two-year warranty.
A few months ago, the laptop didn't turn on, so I asked for a repair, but they couldn't fix it after three visits. On my last visit, I spoke to the technician. I have visited 3 times with the same symptoms and now they said the person who has to fix my computer is me, not them.
However, after talking to each other, the employees concluded that it was probably a laptop battery problem. And they said the battery is not in warranty.
I couldn't understand. I have 2year protection plan.
(((When you guys sold computers, you sold them together.))
My laptop battery still performs well. life isn't over. Then there must be a problem with the product.
Isn't it the right thing to do to fix this?
They never disassembled my computer and they didn't say that when they sold it.
I am sorry. If I had bought the computer from Costco, I would have received better service...
I will never visit this store again and would not recommend it to my neighbors.
I can't understand why they sell about $200 warranty and can't get a battery for less than $100.
Just because it's close doesn't necessarily mean it's good.
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Robert Young (Montreal's Home Inspector) on Google
★ ★ ★ ★ ★ I stated upgrading and building computers about ><$1000.00 due to chipmakers and Semi conductor.
So now have the best of both world. I am back to AMD and certainly see the difference Ryzen brought to the table for AMD and Intel Socket 1151, intel i7 9700k and RTX 2070 Supper.
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Ralph Jmayel on Google
★ ★ ★ ★ ★ Excellent service! I had the warranty on my graphics card and when I came in they tested it, it was defective and it got exchanged for a brand new one in store. Fast service
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Anthony Stephen M on Google
★ ★ ★ ★ ★ Great store with lots of products to chose from. I've built many custom units and have always been satisfied. Only reason for not delivering a 5 star rating is that this store has a big problem answering the phone, pretty much on any given day. It's not a deal breaker for me, but in the end, it's something that needs to be worked on. As an example, the Laval and Montreal downtown stores answer the phone all the time. One last thing, although I believe it's worth looking into their 2 to 4 year extended warranties, I would recommend you read the "legal" terms and conditions. I can't say I've had much experience with it...but there are lots of complaints floating around claims with Canada Computers honoring the warranties. Do your own due diligence before purchasing these warranty plans.
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Perez Nicolas on Google
★ ★ ★ ★ ★ I bought a screen protector for my screen, and when im out of the store i see that its empty. But at least the employees where nice and helped me. Make sure to check the boxes before buying anything.
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George Kolokotronis on Google
★ ★ ★ ★ ★ I recently went into the store for a particular cable. Bobby was super helpful. He tried to troubleshoot the situation and even used the demo equipment on the floor to see if he could help. He went out of his way to assist. I appreciate it.
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Megan Fernandes on Google
★ ★ ★ ★ ★ SHOPPER BEWARE!!! This store sells used and damaged items as "NEW" and the additional warranty does nothing if the item is damaged once you have opened it.
If you go in store and try and refund or exchange the manager cannot make these decisions and needs to contact a real boss at the Head Office to investigate in order to make that decision.
They expect you to send that email to the HO but this one time the store manager did and said we would get a response in a week. Well that was 3 weeks ago!!
So basically the time will elapse so much that my refund or exchange will be voided because I will be past the allowed days. So the store currently has the money we paid for the item and the broken item.
We also had them open 2 other of the same items in store to see if those were damaged or opened before. Turns out they sell damaged and already opened items as "NEW"!!! So even if we wanted to exchange (after it gets approved) we cannot since they are all damaged!
SHOP AT BEST BUY.. Your experience will never be like this!!
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