Cambridge Mack
4.1/5
★
based on 8 reviews
Contact Cambridge Mack
| Address : | 1220 Franklin Blvd, Cambridge, ON N1R 8B7, Canada |
| Phone : | 📞 +97 |
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| City : | R |
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Stephen Bradord on Google
★ ★ ★ ★ ★ The best heavy truck dealer in southern Ontario. Not a doubt about it . Excellent staff very knowledgable team of mechanics all very helpful . They are more than willing to walk you through any repair from light out to full inframe explaining in terms anyone an understand.
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Rob Reid on Google
★ ★ ★ ★ ★ Always friendly and knowledgeable they communicate well also before they do the work to your truck lmaoooo
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SERGUEI DRATCHEV (Heavy Haul TV) on Google
★ ★ ★ ★ ★ They used to be good but now they are mediocre. They are too busy to do good work. They often make mistakes. My 2015 Mack truck was in their shop Friday June 16th. I gave them a printed list of things I wanted performed on the truck. I also gave them a copy of the Mack Service Bulletin, which describes how to fix my problem (power loss due to air in the fuel system). They also made a copy of the page from the Mack Operator manual; which describes how to perform an anti-corrosion protection on the truck. I also gave them verbal instructions. Result? A $1500 bill and only 3 things out of 6 on my list were done. Instead of anti-corrosion protection of the electric system, they installed a battery protection harness. They didn't follow the instructions on the first 4 pages of the Mack Service Bulletin ('air in the fuel system'). Instead they did the standard tube test, which - during my verbal instruction - I told them would NOT work (the tanks had a lot of fuel; the system was primed on the previous day; the power loss does NOT happen where the tanks were almost full). To cut a long story short; they failed to follow my requests, performed wrong work (battery protection harness instead of corrosion protection grease), and only solved 3 problems out of 6. All this happened despite me giving the shop both clear written and verbal instructions.
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Tom Sibbick on Google
★ ★ ★ ★ ★ The staff is friendly and helpful to work with
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Ankit Bagariya on Google
★ ★ ★ ★ ★ They were Good well behaved, quick for reading the codes. Cooperating with your need and wish big lot , clean washroom, working coffee machine without running of cream or cups. They performed the repair in timely manner.
Overall it was a good experience.
Thank you
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Dave Utting on Google
★ ★ ★ ★ ★ The place is nice and clean service was good
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Charles Taggart on Google
★ ★ ★ ★ ★ Friendly and helpful staff. Very knowledgeable service department
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Craig Gibson on Google
★ ★ ★ ★ ★ First of all the name has been changed to Vision truck centre Cambridge. I was looking for a truck wheels to be retorqued, that took about 3 hours, then they realize that one of the tires needed a proper tire repair person, that took another 3 hours. So I am unhappy with my income today.
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