CAA Travel

Peoples are helpful. They provided maps and books for travel. They suggested what we have to plan before we go.

Excellent results. Alicja was great to deal with.

So ordeared caa at 8 pm was told 10:55pm tow will arrive at 11:30pm call waited tell 12:30am finally anwsered and was told at this moment 7am might be when the two arrives by sharmish employ number chyd

Drove there to pay for membership after checking online to see if they were open and of course I was wrong. Not opening till June 26th. Should check their listings and update

I will not be renewing my Truck/Car/trailer insurance with you!

My wife and I booked our very first cruise with Patricia from CAA and it was a total mess. We contacted her in the morning, however she advised us right away that she had to leave at noon because she was going on a cruise herself. I guess at that point I should had asked to speak with another agent. Patricia advised us that she could not assign us a cabin as yet because it stated Guaranteed Room and would take care of this when she returned from her cruise. After checking into things myself, I called her Thornhill office and spoke to another agent who booked us a aft cabin because at this point there was nothing else available. I was informed because we paid in full right away, a cabin could have been assigned to us immediately. Patricia also told us not to call her once we booked and paid in full, but just to email her as she was so busy and not allowed to speak on the phone. Patricia had also booked us a (cruise ship arrived back in Miami at 7:00 am and our flight wasn't until 9:00 pm) flight to Miami and back, but at horrible times. When on the cruise I emailed Patricia and asked her to see if we could get a better flight time back to Toronto and even advised her we would be willing to pay more if that`s what it took. She emailed us back stating there was nothing available. I called Air Canada myself immediately and to my surprise booked a flight at noon back to Toronto instead of waiting 9 hours...I don`t believe she even called, there were empty seats on the flight. She told us...she went above and beyond to help us because she emailed us our documents, I just had to laugh at this point. I know when we travel next year, as we have been to many resorts, I'll be using a proper travel agency, not Patricia at CAA in Thornhill. Regards Bill

Excellent service, thank you very much for your help and assistance!!!!! Yesterday we had a flat tire on a highway, far from home. CAA came to rescue very fast, delivered the car to our shop from Burlington to Toronto and got us home also. We are so grateful. Not sure what we would do without CAA! God bless you CAA guys!!!

Trip Tik App, pathetic, not user friendly and the interface is reminscent of something we would have used 25 years ago. Add to that , we can use Google maps offline, I would have thought CAA would have created a 21st century app to help travellers with easier map access. Staff at CAA ....I give a 4 star hail, but this is my review about the antiquated web user experience.