Budget Car Rental

Name: Budget Car Rental
Address: 1899 Merivale Rd, Ottawa, ON K2G 1E7, Canada, G, Canada

3.5/5 ★ based on 8 reviews

Contact Budget Car Rental

Address :	1899 Merivale Rd, Ottawa, ON K2G 1E7, Canada
Phone :	📞 +8888
Website :	https://www.budget.ca/en/locations/ca/on/ottawa/ot6
Categories :	Car rental agency ,
City :	G

1899 Merivale Rd, Ottawa, ON K2G 1E7, Canada

Best Car rental agency in Canada

P	Phyl on Google ★ ★ ★ ★ ★ This is a great place to rent a car or truck. the manager is very friendly and always willing to help. Also the selection of vehiculs is very nice. keep up the great customer service ! years later: Turns out they close super early on weekends and they took our reservation during a time when they were closed :(. so we ended up walking half a 1km with luggage to enterprise rent a car and havent gone back since.
R	Rob Gates on Google ★ ★ ★ ★ ★ Before renting, I read reviews that were not favorable... Others had complained about the car not being ready to pick up after reserving a car... Prior to renting, I called them directly speaking to local management mentioning the previous reviews/complaints and how they were concerning. I asked them to double check my reservation would be honoured... I was assured that, that would not happen to me.. Then it did.. They gave me a variety of excuses but eventually "upgraded" me to a less expensive crappier vehicle... They must see a Kia van as the best car they rent... That way when they do not have your reservation they can "upgrade" you to a van... They also tried to charge me more for the reservation that advertised... I was generally very unhappy with the whole experience... I do not recommend trying them.. In fact the whole experience reminded me of an old Sinefeld episode on TV where he says, "you know how to take the reservation, but you don't know how to hold the reservation.". If you choose to try them, good luck.
A	Alaa aldin omar on Google ★ ★ ★ ★ ★ The best place to rent a truck Good service ? ?
J	Jessica Longo on Google ★ ★ ★ ★ ★ Very bad service at this location very rude staff. They are unwilling to do any exceptions for a customer . Very expensive compared to enterprise !!! And the hold they put on your credit card is ridiculous . Stay away from budget if you can go to any other car rental than this one ...
J	Jennifer Thompson on Google ★ ★ ★ ★ ★ People there are not professional and trick you to fuel their car and don't pay you back. Be careful
K	Karim Helmy on Google ★ ★ ★ ★ ★ Unfriendly and do not check cars. You will never find the car you booked online.
T	Tony Korets on Google ★ ★ ★ ★ ★ Booked a two-week rental, only one car was available and it smelled of cigarette smoke and cheap air fresheners. Was told to take it or leave it, no options to get another car from another location because apparently this is a privately-owned branch. Office is messy and looks unprofessional. Weekend hours are paltry, only plus is this allows flexibility to drop off later than booked. Would not rent from this location again.
H	Hashim A. Hashim on Google ★ ★ ★ ★ ★ I rented the car and the tank was 3/8. They asked me to make it full and they will give me a credit of the fuel amount ($56). I fueled the car and showed them the receipt ($56) before starting my trip. When I returned the car, they didn't credit the full amount as promised and their excuse was that there is a delay in the system and the processing will take two business days. Up to now, I have not been credited the amount of $56. Never believe what they say. If you take the car not full tank, return it to the same level as you will lose your money.