Bronson Place

Bronson’s place is a great building with very wonderful staff. Erica and VJ are two of the nicest people I’ve met! They are very accommodating and embody the true meaning of exceptional service!

Erica, the building manager has been exceptional since the first time I stepped foot in Bronson Place. The building is in the perfect location for students, government workers and people just wanting to be living downtown. I'm so excited to be able to call this place home and am so thankful that I have the opportunity to have such an exceptional lady managing my building. I highly recommend checking this place out :) the units are lovely and the balconies are massive! Thanks so much to Erica again for everything!

The most disrespectful group of individuals I’ve ever experienced. Will stop at nothing to rent an apartment. Lie, cheat and steal. Show you a unit yet rent you a dump!

Been here for over a year and have been pretty happy with it! Staff is good and the location is great: right by Chinatown and close to Little Italy and Byward Market as well. Great views from the balcony.

Bronson Place has yet to disappoint! The building itself has everything you need (pool, laundry, convenience store), it is in the perfect location for people who work downtown, it is well maintained (the superintendent is very kind and responsive), always clean and most importantly...has an incredible building manager, Erica, who cares for the needs of her tenants. This is the first apartment I've rented on my own and Erica has made this such a smooth transition and overall exciting experience for me. My unit was newly renovated with brand new carpets and new appliances - I couldn't of asked for a more perfect first apartment! Thank you Erica for your constant support and for always making me smile :)

I lived at Bronson Place for exactly 5 years. I got the apartment fairly quickly and was really happy with the included utilities and underground parking. This is an older building that is nice but kind of disheveled in a way. They mainly do small repairs instead of truly fixing things. For example, the apartments create a lot of humidity and they don't replace the windows. It appears they have been painting over damages to the walls (including mold) for decades. I discourage living here if you have a mold allergy (which I discovered I have thanks to living here). More info about this at the end. The building is pet friendly but the neighbours are not neighbour friendly and allow their dogs to do their business right at the entrance, the administration had to put signs to try to curb this problem as it tracks inside the lobby in the winter with the snow. The walls are sound proof but the door is not, I can hear my neighbours down the hall and I can smell when my neighbour has a cigarette. I was able to minimize the smell by putting a strip along the door. Let's just say I'm glad the garbage shute was not on my end of the hall. They keep the building very clean otherwise, never had to deal with anything too crazy in terms of pests, just normal bugs you'd expect. They're pretty quick at repairing things and replacing broken items. The superintendents are always really helpful and the administration office replies really quickly. When I was robbed from the mail room, they caught the culprit right away and had my parcel retrieved. COVID RESPONSE: Bronson Place had masks signs go up in July for the elevators and limited the amount of people allowed. They started accepting email money transfer for rent and the employees wore masks if they needed to enter your apartment. However, that being said, Bronson Place decided to start exterior facing renovations in the fall even though almost everyone is working from home/expected to stay home. I had to endure hours on end of drilling on top of men looking into my apartment from the construction elevator. I was instructed to empty my balcony because of the construction debris covered my garden and objects but where am I supposed to put those in my 492 sq apartment? Bronson Place also allowed to have laundry prices go up during the pandemic. It currently costs $3 washer, $2,25 dryer. In a time when you should stay home and avoid going out, I felt taken advantage of since this was the best place for me to do laundry. When I requested the service elevator to move out, I was given 8-10am and told to give the keys by noon. I had to negotiate a better slot time and I don't know anyone who's able to move out completely in 2 hours. The scaffolding outside made it a nightmare for my rental truck and the administration office did not offer any alternative suggestions. This isn't in the management's control but in terms of location, it's right beside the Bronson center which attracts an odd crowd, I frequently heard people yelling outside and never felt safe outside after dark. I'd rate it 4 stars as I did enjoy living here, regardless of the mold, but I have to remove another star for the construction year during covid. How am I supposed to feel comfortable and normal in my apartment when it's constantly drilling outside and I can't open my windows for fear of dust coming in? I'm in meetings for work throughout the day and the drilling was so loud it could be heard by my coworkers. This is not a place where you can live for a long time because of the mold that gets worse every winter because of the crazy amount of water created by the condensation. I had to keep towels by the windows so the water wouldn't run down into the sockets below. When I asked the superintendent early on about this, he told me it's normal, the building is old.

As my father helped me pack my belongings to leave, he described the place as "grim," and I couldn't agree more. I moved here from Toronto where the standard of living is apparently much higher. When I first moved in, management tried to charge me $200/month for parking and told me because my name wasn't on the lease, my car ownership had to reflect the name of the person I'd moved in with. It was only after confirming with another tenant that they paid $100/month that management said as long as my ownership reflected 420 Gloucester as my address, then that's the rate I'd be charged. I changed my address on my ownership within a month of my move and they'd seen it and said it needed to have my partner's name on it, so I find that suspicious. Secondly, the glaze in our bathtub was peeling so badly that I'd get scratches when taking a shower. We asked no fewer than five times for the problem to be addressed; finally I had to call and be less-than-polite with the request. They tried to blame the pandemic but it took almost a full year for the job to be done and there was an abundance of time when we were not under lockdown. Additionally, please recall that I was living in Toronto previously, where lockdowns lasted longer than anywhere else. Management at my old building still fulfilled work orders within 48 hours, with strict safety protocols in place, so it's astounding to me that the management here would blame the pandemic for nearly a year to avoid doing a job that took less than an hour. Once it was done, it was done poorly. We avoided using the shower for a full 3 days but the glaze began to bubble and peel immediately anyway. The unit had a strange and oppressive smell that I was never able to locate the source of; I tried deep cleaning the kitchen, steam cleaning the carpet, and even replacing our couch, but I was never able to eradicate the strange musty odor. The building complex was under construction for the duration of my stay, and I'd wake up to the sound of drills in the walls at 7:30 every weekday morning. The interior walls are thin so if your neighbour picked up a musical hobby in the pandemic like mine did, God help you. Prepare to know your neighbours *intimately* if you catch what I'm saying. The hallways never get vacuumed and the stairwells smell like urine. There are flies everywhere; you can see them squished behind the signage that gets posted in the lobby. It's the kind of place that will drive you slowly insane and then blame you for being angry. One star because the super was friendly and efficient once management finally saw fit to deploy him, but otherwise I can only recommend it if you're a method actor looking to really understand Jack Nicholson's performance in The Shining, because living in this place will slowly but surely make you go mad.

I lived at Bronson Place for 23 years. I enjoyed living there. Erica is a fantastic manager and the Super Ersan is amazing. Polite, efficient and competent. Albert is constantly cleaning and always maintained the recycle area and has cleaned it up over and over and over and was always friendly. I had some usual issues over the years, including the ants, but it was fixed right away and I never had another problem. When the place needed repairs things were fixed right away. The team there now is wonderful and it is the perfect place to live.