BrokerLink

4.1/5 β˜… based on 8 reviews

Contact BrokerLink


104 Kananaskis Way #113, Canmore, AB T1W 2X2, Canada
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kinzel acain (Yung KD) on Google

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I already canceled my car insurance and passed my cancellation form. and they keep charging me and took payment for 2 months now. I never got my refund or anything. Even Donna wasnt replying, they so easy to take my money but when in times for refund theres no reply. Very dissapointing. If you want cheap insurance go for Zenith if your a cosco member. Dont recommend this broker at all. They only shows where they can make more money with. Legal Scammers
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Rachel-Anne Hardingham (Rachel Peterson) on Google

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If I could give negative stars I would. I battled with economical through contracting with them through Brokerlink for 5 months after I informed them that I changed my banking information, I was consecutively told that my payments were bouncing and forced to pay late fees. Every month I called and corrected this banking information AS I CHANGED BANKING INSTITUTIONS. For 5 months. Same issue. Then finally I got a letter stating they were going to CANCEL MY INSURANCE. After paying a fortune out of my pocket on extra late fees, I just received my renewal for 2021 and have been told that because of all my β€œmissed payments” I am no longer allowed to take part in the monthly payment program. When I contacted broker link I was told that they couldn’t do anything and no other companies would offer me a monthly plan due to ECONOMICAL’s MISTAKE. SUCH A JOKE OF A COMPANY. DO NOT SIGN A CONTRACT WITH THEM UNLESS YOU WANT YOUR BANK ACCOUNT AND SANITY DRAINED!
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Ulysse Veltkamp on Google

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Thank you Jasmine for the amazing service!! @+++ I highly recommend BrokerLink to my friends and family
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Marius Rimkus on Google

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Amazing 5 star service from Donna. I have visited ALL brokers in bow valley and this was the most down to earth experience. I have received all the information which I needed, how my insurance premium is being calculated as well as received best offer based on my personal circumstances. Thank you Donna for taking time and your patience with dealing with me.
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Faye Palmer on Google

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Stay away at all costs! Don't ever think about cancelling with them as I don't think they actually understand what that term means. I cancelled my insurance back at the end of August. I was told by Donna, that my insurance was cancelled and no further payments would be taken. Fast forward to November and I was still being charged $200 a month! I then had to bring this to Donna's attention again! Bear in mind, still at this stage there was no apology, no emapthy and no accountability on her behalf. I was told I would be getting the several months I'd been charged back in December. Well low and behold I've been charged again! I've just called Donna's colleague who I have reiterated the whole story too, explaining that me and my partner need that money back today, otherwise we don't have money for food. Anyone with a shred of decency or moral compass would understand the urgency of this mess up. He then tells me, he'll look into it, but first he must goto lunch! Are you actually kidding me? Having worked in the financial sector myself, I am not only shocked at the level of professionalism at this branch, I also can't comprehend the utter lack of customer service and duty of care! Thanks for ruining our Christmas.
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Dustin on Google

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Donna gets the job done every time and in quick matter, she makes things super easy for me when im on the road with poor service.
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Sean Dawson on Google

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Donna is excellent, and gets things done efficiently. I’ve moved all my insurance to her, and I have no hesitation in using her again. Do yourself a favor and go see Donna!
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Marjorie Bridge on Google

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Donna has always been reliable and helpful to me, especially when I was in France and bought a car. The Insurance Company there wanted all my past history. Donna faxed it over to them and I got my insurance very quickly. She always strives to get me the best rate and explains everything when I have questions. I gather sometimes she is fraught, but that's understandable, it's a job I couldn't do. She is patient and makes sure one understands the numbers. I keep going back there so that says something.

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