Briggs Pumps & Plumbing Ltd
3.9/5
★
based on 8 reviews
Contact Briggs Pumps & Plumbing Ltd
| Address : | 68 Brunel Rd, Huntsville, ON P1H 1R1, Canada |
| Phone : | 📞 +778889 |
| Website : | http://www.briggsplumbing.ca/ |
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| City : | H |
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Carmen Baum on Google
★ ★ ★ ★ ★ Can't say enough great things about folks at Briggs and the top notch service they provide! They schedule jobs based on immediate need, which we appreciate even when calling for routine stuff where we may have to wait a few days. Glen is knowledgeable and patient and takes the time to explain everything in a way that make sense. In a service industry where it's often hard to even get someone to call you back, you can count on these folks every time!
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Brian Samuell on Google
★ ★ ★ ★ ★ The pump in the lake finally failed. In spite of thick ice Peter Briggs put together a new stand and a new pump and got the water back the same day. Pretty amazing work and timing. The next day he came back and replaced the pressure tank and the associated galvanized plumbing with copper. This freed up the lines from blockage and the water pressure in the house soared. All cleaned up and working perfectly. A pleasure to work with a firm that installs quality parts and service.
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Brandon Ott on Google
★ ★ ★ ★ ★ Super responsive; went above and beyond working late on our property to help restore water service in the dead of winter. Great experience!!!
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Michele Whyte on Google
★ ★ ★ ★ ★ Glen came late on a Friday afternoon, and took the time necessary to do a professional, high quality job on our cottage pump system. He is a pleasure to work with, and he completed the work in an efficient, timely manner. We hope to have him do more work for us soon!
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Bill Beatty on Google
★ ★ ★ ★ ★ Called on a holiday . After emailing My work order , Service Guy , Blaine was there next morning and made repair in an hour. A pleasurable experience from the start and still waiting for the bill.Well done Team....5 ⭐
Bill Beatty...Port Sydney
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A on Google
★ ★ ★ ★ ★ In April I had a new water filter installed after a water test was taken to determine what I needed. I had an older iron filter replaced. After the water test came back I was recommended to get a filter with self sacrificing media as the soil was acidic and the iron was already known as an issue. The new filter was installed and the water has been clear and great to drink. I do not know what type of filter I have. The manual does not state if the filter is simply an iron filter or a filter with the self sacrificing media in it. The issue is with communication. The installers recommended I simply turn off the water while not at the cottage. Leave the power on in the unit so it cycles but water off. Reading the manual it recommends not doing that at all. I have since sent three e-mails to their offices asking for 1. the results of the water test I apparently paid for and confirmation that 2. I can in fact turn off the water. To this date I have received no response. Based on their recommendation I fear turning the water off will void the warranty. Great product, Personal service lacks. I hope this review gets someone to respond.
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Chance Ott on Google
★ ★ ★ ★ ★ Peter Briggs went above and beyond to help me. Frozen pipes in the middle of winter, he came out same day and stayed until 10pm two nights in a row to get water restored to our commercial building as well as the house. I cannot recommend Briggs enough. Thanks Peter!
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James McKeon on Google
★ ★ ★ ★ ★ I have never written a review on Google before. We called with a plumbing emergency (sewer backup in basement) for our cottage and were told to send an email or fill out their form, and call back in 2 hours. We did both and they acknowledged receipt. However, they could not respond to the emergency. We understood that they were busy and asked if we could book anything - they said no, we would have to wait until they had time, as our emergency was not a true emergency given that our property was a cottage. This despite the fact that we could not use the toilets or run any water. Being in a desperate situation, I requested that they put us on the list and could they give us 4 hours notice of when they could come? They said no they could only give 30 minutes notice even though we lived 2 hours away and we couldn’t stay at the cottage since there was no plumbing! I asked “How are we supposed to do business with you?” And they said just fill out their form and they might be able to get to us sometime, no guarantees. I understand that they are busy and have to prioritize permanent homes, but why do they advertise emergency service and make you waste your time when they have no intention of accommodating you? This was the most bizarre interaction I’ve ever had with a business, but I guess I should not be surprised given the owner’s responses to some of the complaints on here that were essentially the same as ours.
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