Border Giant Inc.
Border Giant Inc. - Bordergiant.com
Ship faster, better, cheaper. Fully licensed customs broker & parcel service. Helping local businesses thrive in e-commerce.
About Border Giant Inc.
Our main software project isn't ready for real world use yet, but we have decided to launch the parcel delivery business as a separate service, so that we can get personal parcels moving across the border again.
There will be a bit of a waiting list as we see what kind of volume we are dealing with, and a few bugs to work out of the system at first. Turn around times will increase as we go.
If you would like to request parcel pickups, please read the information on our homepage carefully and then proceed to fill out our request form. Once the request is in, you can cancel it at any time prior to us picking it up.
If you have any questions, please post on our Facebook page and we can answer them. Others will likely have the same questions.
Contact Border Giant Inc.
| Address : | 1112 Russell St Unit 1, Thunder Bay, ON P7B 5N2, Canada |
| Phone : | 📞 +878 |
| Website : | http://bordergiant.com/ |
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| City : | B |
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Stephen Heward on Google
★ ★ ★ ★ ★ Absolutely fantastic service. Obviously they were busy around Christmas, but they have their ducks in a row and their communication channels were fantastic for ensuring packages were sent/received properly. Great Business.
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Jeanette Johnson on Google
★ ★ ★ ★ ★ Great service and friendly staff! Efficient and organized in processing my request to have multiple packages picked up at Ryden's. Would highly recommend using this service for cross-border purchases!
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Andrew on Google
★ ★ ★ ★ ★ Boarder giant made it super easy to get my packages from the boarder. I’ll likely continue using the service even when the boarder opens as it saves me a drive to the boarder. Very reasonable prices to be able to pick up locally
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Kari Laughton on Google
★ ★ ★ ★ ★ My packages have been stuck at Ryden’s since the border closed in March. It was such a relief to have this company open up so I could get those packages. It’s a new company and they were very open up front about needing to work our kinks in their online form. Within a couple days of filling out the online form I received the contract to sign to authorise them to pickup my packages. It took a couple weeks (again they were up front about the back log in packages) and I got an invoice for the package fees and tax on my parcels. I still need to get around to picking up my packages from their warehouse.
I felt the $15 per package fee was extremely reasonable when I consider the time it would have taken me to drive to the border myself to pickup, even more reasonable given that I wouldn’t be able to cross the border right now anyways.
Would recommend this service but be prepared to wait with the backlog.
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Sarah Arthurs on Google
★ ★ ★ ★ ★ They were very flexible and accommodating, responded quickly to emails, and retrieved my packages in a very timely manner. The customer service was excellent. I would definitely recommend this service to others.
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Tommy McTurtleson on Google
★ ★ ★ ★ ★ Needed to get my Turtles from Thunder Bay to Orlando. I wasn't allowed to drive across the border and airlines won't allow Turtles on the plane. Bizarre policy because they do allow cats and dogs which many people are allergic to and which can also scratch and bite. Who is allergic to Turtles?
Anyhow when discussing this by phone with a US customs agent he let me know about Border Giant. I gave them a shout. They said no problem. We arranged a date and time. I drove up from Orlando to Rydens and the Turtles are now in Orlando!
Border Giant took care of everything and did it for free. I could not be more pleased with their service! Thank you to everyone there.
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Curtis Jensen on Google
★ ★ ★ ★ ★ I ordered a few things to the border that were cost prohibitive to ship into Canada and the Border Giant team came to the rescue and were able to quickly and affordably pick them up on my behalf. Solid business to have operating in Thunder Bay.
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Callum Johnson on Google
★ ★ ★ ★ ★ Border Giant was able to pick up my items quickly without issue. The fee is reasonable when considering the hassle at the border crossing, and for the time saved from driving and picking it up myself.
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