BMO Bank of Montreal
3.1/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 1362 Lambton Mall Rd, Sarnia, ON N7S 5A1, Canada |
| Phone : | 📞 +988 |
| Website : | https://branches.bmo.com/on/sarnia/b0486/ |
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| City : | S |
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Sil Cav on Google
★ ★ ★ ★ ★ I can't say enough about this branch and manager. The service I received was above and beyond. A huge shout out to Jackie branch manager. You are my hero!!
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Jim B on Google
★ ★ ★ ★ ★ had a mortgage with them, never again bad experience and cost to me
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Rick Girthquake on Google
★ ★ ★ ★ ★ Super unreliable. Their online banking system is constantly down... I had to make an additional account at RBC due to their online system always being down. Needed a backup account because you can't count on BMO.
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Tom and Tracey Bridges on Google
★ ★ ★ ★ ★ Sincere effort to solve my problem and will continue to work on it. Good branch location and access. In reply to Girthquake's comments below, I bank online a lot with BMO and TD and have rarely had an issue getting on and using them.
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Heather Shields on Google
★ ★ ★ ★ ★ Very hard to reach a real person. Leaving a message doesn't do much either. They say they will call you back within 2 hours and they don't.
Frustrating
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Mark Gravelle on Google
★ ★ ★ ★ ★ Wish i could give 0 stars.
LEE at the counter is a power tripping joke.
Banks claims they're here for people... absolute lie. This branch has absolutely horrible customer service.
Teller spoke as if he weilded some great power, refused to take actions tellers at other locations had done, simply because he didn't want to.
His demeanor and phrasing were incredibly patronizing and wrought with entitlement.
Following up to owners response:
I asked to speak to the manager that day, Lee informed me that they expressed that anything he said, they stood behind. And thus, did not wish/need to speak directly with me.
I did submit formal report to corporate, and the review emails....
No response.
Not surprised that your response was lip service.
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Al Smith on Google
★ ★ ★ ★ ★ Had issues getting help at home branch so tried other local BMO.
Had awesome help from teller and supervisor, i sadly can't recall names, but they quickly and painlessly resolved the problem. Would definitely recommend this branch to anyone lookjng to bank with BMO
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Brandon Tedder on Google
★ ★ ★ ★ ★ Understaffed and horrible customer service.had the manger call me after they canceled my appointment for double booking. Said it would be a week to rebook and he would look into what I required. Nothing was done and email’s never got returned. Biggest mistake bringing my banking to BMO. Unacceptable.
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