BMO Bank of Montreal
3.6/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 5661 152 St, Surrey, BC V3S 0A1, Canada |
| Phone : | 📞 +778988 |
| Website : | https://branches.bmo.com/bc/surrey/b0069/ |
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| City : | S |
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Edgar Ignacio on Google
★ ★ ★ ★ ★ Brand new location very accessible to both private and public transport with spacious parking area around the building.
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Shamir - on Google
★ ★ ★ ★ ★ Dealt with Swapnil, he's so smart.
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Daman Kohli on Google
★ ★ ★ ★ ★ Decent staff and service. Swapnil helped me to setup my account.
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Finn Miles on Google
★ ★ ★ ★ ★ I can't fault this branch for what i am about to say but i am a new customer and it was one the worst experances i have ever had. All i wanted to do was open an account but there was a series off bad miscommunications and me having to follow up that turned into a month long ordeal to finally get the documents i needed to sign to open the account. Then they were sent to the wrong branch when i was told to come here and sign them and now i have i have to come back again and get the bank card because for some reason it won't give me a bank card right away because i am a prospective customer not an official customer?
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Inderjeet Singh on Google
★ ★ ★ ★ ★ Professional Staff. Daman and Swapnil are best to bank with.
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rano klair on Google
★ ★ ★ ★ ★ It’s real great environment to bank with this branch. Professional banker.Daman is best to bank with.
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patak p on Google
★ ★ ★ ★ ★ I would give less than 1 star if there was an option. This location has by far the worst customer service I have experienced when it comes to banking. To start you can never get a real human on the phone if you call this location I've called numerous times, left voicemails still nothing, not one follow up call. Second the people that work here do not really understand the "customer service" aspect. I had a chance to work with Rubina at this location and it was a nightmare. Overall very disappointed with this location and how they run their business. I would highly recommend finding a banking institution that will help you based on your needs and what your looking for not one like this BMO location where they make it seem like there doing you a favour by providing you services...
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Hamzah Hashmi on Google
★ ★ ★ ★ ★ Shameful bank. When I bought my car, I gave the void check for my checking account and for the first 2 years, there was no issue. However in 2020 the payments started going from my savings account and because I didn’t have enough in that account, the account went into negative and because they kept charging, the balance was -340. Then I had to pay CIBC that amount. I went to BMO multiple times to fix this issue and they weren’t helpful. I went to more than one branch and still the problem wasn’t solved. Then I met with an advisor (Rubina) at this branch, gave her a void check for my checking, and was assured I would be charged the usual 208 biweekly. However, today I was charged 740, which not only left me with no money, but the balance is -500. All because of this incompetent bank. Do not get a car loan from this bank. They have directly caused my a lot of pain and frustration. They should be sued for this.
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