BMO Bank of Montreal
2.5/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 1498 Bay Ave, Trail, BC V1R 4B1, Canada |
| Phone : | 📞 +89 |
| Website : | https://branches.bmo.com/bc/trail/b0755/ |
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| City : | R |
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adrian silva on Google
★ ★ ★ ★ ★ |
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Angus McKay on Google
★ ★ ★ ★ ★ Pleasant fast
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Matt Catalano on Google
★ ★ ★ ★ ★ Atm and full service banking
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Nathan French on Google
★ ★ ★ ★ ★ Super friendly staff, rarely line ups and a nice ambience.
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Kimberley Cutler on Google
★ ★ ★ ★ ★ Utterly distraught over the outcome of following an employees advice last week. I have been put in a really difficult situation due to poor advice. It shows how little i can trust a company who is unable to fix horrific mistakes that they have made.
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Hannah S on Google
★ ★ ★ ★ ★ I was attempting to solve a minor problem myself through online / telephone banking, and ended up making my problem much worse. Trish (I think that was her name?) Was so kind and helpful! She really calmed me down and solved all my banking issues!
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Sarah Verigin on Google
★ ★ ★ ★ ★ Poor service. Went in twice to have property taxes paid. The first time was a new employee who didn't know how and said they would get help and get it done, second time the manager was involved and it STILL was NOT done. Very unimpressed with the service. Would not recommend this branch to anyone.
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Kia B on Google
★ ★ ★ ★ ★ DO NOT BANK HERE!
We have the misfortune of having a car loan with this bank. We have purchased 4 new vehicles over the last couple years for our big family. This loan is the only one we have ever had issues with.
They made mistakes so the money wasn't coming out of the account so we changed the account being charged after a MONTH of phone tag with 1-3 HOURS on hold every time regardless of what day or time, multiple times being hung up on straight from hold or transferred to a closed department which hung up on us.
Finally they told us we had to go into the physical bank to pay them & fix it. Did that, was told that they would only accept cash or cheque. Came back here today with cash & the whole process still was confusing. Two different account numbers, updating my profile with info they already have!? Ugh...
If this was the last bank in town, I'd keep my money in a jar. Absolute worst customer service. In person just deadpan & confused. On phone, just plain unhelpful & unqualified. The whole company has been so unprofessional.
Next vehicle we will be requesting ANY other bank for our loan. Use at your own risk & massive waste of time.
0/10 would not even reccomend to my worst enemy.
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