BMO Bank of Montreal
2.4/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | L52 Londonderry Mall, 137th Avenue &, 66 St NW, Edmonton, AB T5C 3C8, Canada |
| Phone : | 📞 +78 |
| Website : | https://branches.bmo.com/ab/edmonton/b0625/ |
| Categories : | |
| City : | C |
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EY on Google
★ ★ ★ ★ ★ Had been banking with BMO more than 10 years. I'm still not a fan to their work hours and availability of appointment scheduling.
My recent visit to this branch was purly a waste of my time. Poor cusomer service, not recommending visiting this location.
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Thien Nguyen on Google
★ ★ ★ ★ ★ This place is a joke- they lack customer service to the point this place is a joke.
They never pick up their phones for questions or anything. I would avoid this place and BMO in general at all costs.
So much for supporting my local neighbourhood banking am I right?
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Eric Fong on Google
★ ★ ★ ★ ★ Worst customer service I have ever experienced from a bank. Take your business elsewhere. TD on the otherside of the mall is excellent.
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Alex L on Google
★ ★ ★ ★ ★ WASTED OF TIME !!!
Had an account with them, and tried to open an account for my dad for the family bundle offer. So they set me up with this lady JULIANA Douglas.
Talk about useless. She have no clue what I’m talking about. And told me that she don’t have enough time to set up an account for my dad. That’s right, she doesn’t have the time to open accounts for her clients.
Cancel everything! And I will close my account very soon.
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Judith Kovalski on Google
★ ★ ★ ★ ★ I had a wonderful experience at this branch and was given a great deal of assistance with my accounts. Very friendly and kind staff and I was really grateful. Thanks to you all for your help!
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Caroline El on Google
★ ★ ★ ★ ★ I enjoy banking with BMO when I DONT have to go to the branch or call in. Unfortunately, the branch teller gave me the wrong account number to pay off a loan. Branch closed so I called them and was waiting for over 1 hour. Finally spoke to a rep and he gave me the correct account number. Teller at the branch wasn't very friendly either. Maybe just doing the bare minimum of her job. I hope BMO can improve their customer service and I would definitely give 4 or 5 ?'s.
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Jess Rivers on Google
★ ★ ★ ★ ★ No BMO staff has any idea what they are doing-our mortgage almost got delayed because the lady kept procrastinating getting the papers ready, they said they lost our mortgage papers after that, trying to make a mortgage payment but apparently their mortgage team is not available (for over a month) so now I am behind multiple payments because they won't take it out, went into branch to get them to take it out and they didn't do it properly so we are still getting calls/texts/emails that we are overdue but if we call back to make payments they say they can't do anything. DO NOT USE BMO!
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Hassan S on Google
★ ★ ★ ★ ★ Worst customer service ever. Need to unlock online account and when called they said have to go to nearest location. When I did in minus 40 weather the location books an appointment to be able to help me. I wait 30 min then when they were able to help me their landlines phone service is off Nd there are no way to help me unless they call a third party to be able to unlock me. What kind of a financial institution is this. Man td are so easy to deal with and way ahead of their game. Of there is a review less than zero I would've rated them minus 100
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