BMO Bank of Montreal - Edmonton
2.7/5
★
based on 8 reviews
About BMO Bank of Montreal
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Contact BMO Bank of Montreal
| Address : | 10185 101 St NW, Edmonton, AB T5J 0H4, Canada |
| Phone : | 📞 +7887 |
| Postal code : | 5 |
| Website : | https://branches.bmo.com/ab/edmonton/b0014/ |
| Categories : | |
| City : | J |
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Kev on Google
★ ★ ★ ★ ★ I normally dont rate place and app.. but yeah this bmo is the worst ive had to see.. not only from 1 visit.. but a visit every 2 weeks to cash my cheque since the last 7 months.. always the same story.. long wait under staff.. staff take their time and do not care about how long the line is...
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Sarah V on Google
★ ★ ★ ★ ★ The tellers work extremely slowly and they never have enough staff on at lunch. Last week I was there and stood in line for about 25 minutes along with 15 or so other people. There were 2 tellers. Their service bites the big one.
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Alana Ziegler on Google
★ ★ ★ ★ ★ Nice and sparkly however it is NOT user friendly. Who in their right mind would make you climb steps from street level to find a teller to assist you with a cash withdrawal? I'd use the ATM machines but they do not spit out the right denominations - still need improvement there. I stumbled on the last step climbing down this morning. The elevator tucked in the corner is useless as well. Not impressed.
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The Canadian on Google
★ ★ ★ ★ ★ They never answer their phones, just get voicemail the last 3 days, even left a message but no one returned any of my calls. We have a business account with them and I going to move it to a better bank. This is the most frustrated bank to bank with.
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Christopher Lui on Google
★ ★ ★ ★ ★ Interesting new location in Enbridge Centre. The tellers are on the second level and the advisors are on the main level.
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Karen Holt on Google
★ ★ ★ ★ ★ I absolutely love the bank of Montreal it has treated me well through the years but I really am having a very hard time with when they lock their doors at night and you cannot use the ATM machines To deposit cash!
II have been to three branches and it’s 1030 at night and I’m not very happy it would be wonderful if you could list what branches locked her door at night so you cannot do a cash deposit
Thank you
Karen
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Kirk Dewhurst on Google
★ ★ ★ ★ ★ My visit was fine. The only reason I came to this location was because I needed to activate a credit card. I was approached by a staff member right away but it took 20 minutes to get it activated. Not impressed with that. The bank location is newer and in the new Enbridge Tower. It is clean and well lit. Not sure why the put the public entrance and tellers on the second floor. Probably because there is a pedway coming over from Manulife Place. Anyways I won’t be coming back and I don’t have any accounts with BMO.
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Audrey Choquette on Google
★ ★ ★ ★ ★ WORST customer service ever.
Went there today at 4pm
That girl that works there Samreet i think her name is, she was so rude. First she told us rudely to wait behind the door after people were already line up there and didnt say anything. Then she was sitting with her hands crossed and just not ready to help us cash our cheque. She said rudely to us, we dont cash cheque from other parties and we are not gonna start today. Then i cash a different cheque in a different bank account at the ATM . She proceed to stop helping her customer gets out from behind her desk to get to the ATM machine where i was standing and then tells me if you try to cash that cheque im gonna flag it. I told her to mind her own business and to help the customer she was helping.
I felt attacked and harrased by this person on more than one occasion during my visit at your branch.
I still cannot believe someone in customer service would act the way she did.
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