BMO Bank of Montreal
3.3/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 200 King St W, Toronto, ON M5H 3T4, Canada |
| Phone : | 📞 +878 |
| Website : | https://branches.bmo.com/on/toronto/b2418/ |
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| City : | H |
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Alex Dalley on Google
★ ★ ★ ★ ★ Free internet and a nice clean atm area ! ?
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Richard B. Little on Google
★ ★ ★ ★ ★ The service and the location is nice. I love their free internet and their nice and clean area.
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Lynn Lu on Google
★ ★ ★ ★ ★ The service is not bad at this location. There is usually not a long line up and the tellers get stuff done relatively fast.
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benzobtx Daniel on Google
★ ★ ★ ★ ★ Absolutely the worst service I’ve ever received. $66 in bank fees. That’s completely ridiculous and I’m gonna close my account
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dave on Google
★ ★ ★ ★ ★ A CSR from the loans department didn't like that I didn't want his direct phone line number and then hung up the phone on me after being transferred and waiting for 1 hour and nine minutes and 16 seconds.
Thanks for the help.
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Jeff S. on Google
★ ★ ★ ★ ★ Horrible customer service experience w/ this branch, specifically Penny. They don't seem to understand simple requests and questions and don't listen well to what's being asked of them. Respond rudely and without solving my problems. Note: I have had repeated bad customer service experiences here, not just one time. I feel like a "criminal" each time I need to do something getting asked repeatedly for verification of facts and personal information. Not happy and will be taking my business elsewhere.
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Sean Smith on Google
★ ★ ★ ★ ★ My boyfriend and I just recently joined BMO and had the pleasure of having Lois Xue a personal banker assist us in setting up our accounts.
She made everything very easy to understand and took the time to help us pick a bank account that works best for us. Originally, it was only suppose to be my boyfriend opening an account. However, Lois was so easy to speak to I ended up opening an account for myself too. She made us aware of a "New To Canada" offer the bank had available and explained everything we needed to know about it.
The lobby manager was also a complete gentleman!
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David Dsouza on Google
★ ★ ★ ★ ★ To get through to a person for a customer care is 2 hours plus.
What's the point of the million dollar investment legacy of the company when you cant shorten the time of the customer waiting period?
These things should be highlighted to the senior members of your organization. I do not intend to get a vanilla response from your end which will trigger me more. Please put in the investment to do correct business instead of fake PR stories and adverts.
Thanks,
David
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