BMO Bank of Montreal
2.4/5
★
based on 8 reviews
Contact BMO Bank of Montreal
| Address : | 455 W Georgia St, Vancouver, BC V6B 1B3, Canada |
| Phone : | 📞 +7 |
| Website : | https://branches.bmo.com/bc/vancouver/b2726/ |
| Categories : | |
| City : | B |
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John Paul Mc Glynn on Google
★ ★ ★ ★ ★ Absolute horrendous service! Usual scene at this branch - lethargic, slow moving tellers, like houseflies in summer heat. Other staff walking around, doing nothing, like extras in a B-movie. A trainee teller wouldn't cash my cheque even though it was from an account in BMO AT THAT VERY BRANCH. I was pulled aside by the branch manager, who was rude and abrupt and he called me Jason, (wrong name). BMO at West Georgia you really suck. Never will I go there to that branch again.
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Sina Shanaey on Google
★ ★ ★ ★ ★ I wanted to open an account with them last week, but I met the manager (Steve Lee) which had no knowledge of management at all, also absolutely racist, and hated the way he was talking to his employees. I couldn’t believe that I saw a bank with this poor quality of management in downtown Vancouver, Canada in 2018.
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Venice C on Google
★ ★ ★ ★ ★ Some staff are very nice but overall NOT HELPFUL when it comes to giving you a banking advice or solution. Anna the Asia Korean looking lady - manager? who helped me has a very bad attitude and absolutely zero smile with a black face. I hope the branch is not under her lead. I, myself, work in customer service base position and i don't understand how she can answered customer with this you are wrong i am right attitude. I simply walk away and went to another branch for help. I was a bmo customer in Ottawa for 12 years before and switch to TD when i moved to Downtown Vancouver because this specific BMO branch disappointed me everytime, NO FAIL! =) good luck bmo. TD downtown branch just down the block has wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy better service dealing with exactly the same issue.
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Reza Jafari on Google
★ ★ ★ ★ ★ I hate the wait time and also no receptionist so you have to wait in line for half an hour.
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Mel Danes on Google
★ ★ ★ ★ ★ Advisor made several typing errors in some new bank info and it has taken months, multiple calls and visits to get the mistakes ironed out. Seems simple, but its grinding financial services to a halt due to these discrepancies. Wish the staff cared enough about their work to do it well.
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Fiona T on Google
★ ★ ★ ★ ★ Not sure about about the negative reviews here... I work around this branch, and come here pretty often. Yes, it's pretty busy because it's downtown, but I've never encountered any bad experiences here. Staff are smiley and helpful, and the branch manager (Steve??) even comes out to the lobby to help out sometimes!
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Kevin Park on Google
★ ★ ★ ★ ★ Been using this branch for quite sometime now. And recently I had to visit the branch and Deloris and Sun were very helpful in getting my transaction processed in meticulous and timely manner.
Sun, especially, was very responsive via email when I needed to follow up with the transaction I made.
Yes, this branch does get busy and it may take some time to get things done; but I believe it’s because of multi-lingual nature of this branch and staffs are trying to cater to everyone’s need
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Michelle Negrin on Google
★ ★ ★ ★ ★ Today Sept.1st my friend had issues with the ATM machine. Her card was locked in and unable to continue her transaction. Deloraes employee @ West Georgia branch was very helpful in solving our issues. She has great personal skills. The BMO team @ this branch are very lucky to have her on your staff team! ??THANK YOU!
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