Black Crow Herbals
2.5/5
★
based on 8 reviews
Contact Black Crow Herbals
| Address : | 1515 Westgate Rd #4, West Kelowna, BC V1Z 3X4, Canada |
| Phone : | 📞 +7999 |
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| City : | Z |
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Cynthia Smith on Google
★ ★ ★ ★ ★ Beware they will skimp you on everything and overcharge you! Came in on a weekday and picked up around 500$ worth of product . I had selected an 8th of 4 different strains and each when taken home was only 2 grams , not to mention the buds were not dried correctly. i than purchased several edibles which when i took a look at my receipt , it did not match the listed prices. ALSO be warned they will try to tack on extra fees.
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bakedbc on Google
★ ★ ★ ★ ★ Today I was in Kelowna and needed to stop at a dispensary. I had been on Black Crow Herbals webpage to see what they would need from me to be able to get some medicine. When I went in I told the woman at the front desk that I was from out of town and needed to purchase some medicine. The lady asked me if I had a card for any other dispensary and I told her that yes I have one from a place in Abbotsford. She asked me where it was from and she tried to tell me that the dispensary I use in Abbotsford wasn't a dispensary and she wouldn't accept it. She didn't even look at the card. Then she tries to send me to some recreational store they have somewhere else like 15 mins away. When I went to leave I informed her that if they were not going to accept peoples other dispensary card then they should change the info one there website because it's not correct and she proceeded to follow me out of the store yelling at me. So needless to say I would not recommend any going to this location, you might get yelled at. And if I could I would give them no stars but I have to give them at least one to make the post.
BAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!! I never once raised my voice to you and I wouldn't step one foot in your store if someone paid me money to.
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TJ PINKLER on Google
★ ★ ★ ★ ★ I think a little education is needed. The owner HAS to ask you for ID. This dispensary originated and was licensed as a medical purposes only retail cannabis outlet. Until recently you needed a prescription to buy here. Please keep in mind the legal fees and city fines they have had to (and still are) incur to stay open, so the people who truly need it for medical reasons can still acquire it. This is why there are no sales on product. How lucky you are that you can go there and purchase cannabis as it IS still illegal. I thank the owner for sticking it out. I know that what I buy there is going to be of high quality. Cut the lady some slack she works hard and works even harder to stay open, for us, her loyal customers she has had for years.
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steininater on Google
★ ★ ★ ★ ★ Horribly rude lady at the front desk, I was enquiring as to the membership requirements and how to get the process going and I was treated like a street kid looking for a fix.. Not once did I even ask for herb, I was simply asking what the process is and if they could connect me with a doctor as mentioned on there website, as I recently moved here and do not have access to my previous doctor. She continued to refuse to treat me like a human being even when I mentioned I have membership at other compassion clubs, which there website says you can use for the first 3 visits.
Avoid at all costs, much better options around with friendly and helpful staff.
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Chase Fennessy on Google
★ ★ ★ ★ ★ This is by far the worst dispensary I've ever been to. Dusty, stingy products. The owner is very rude. She looks judgmental and suspect of everyone that walks into the store. I reluctantly purchased a few cone joints that were only half filled. They burned poorly, and canoed into an un-smokable mess immediately. I don't recommend this store to anyone. The responses from the owner to these bad reviews is evidence enough that she doesn't know how to run a business. She needs to be shut down. She's a horrible representative of herbal medicines.
This is not an alias for JR. I am who my name says I am. I don't appreciate being accused of holding a grudge where there is none. You've again demonstrated your lack of professionalism and courtesy in your response to my poor review. I'll be telling everyone I know to boycott your business. I would also advise this "JR" that he pursue legal action against you for defamation.
Great to hear you’re getting shut down. Hopefully they don’t let you open again. The community will be safer and better off without your shop around.
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devan wiancko on Google
★ ★ ★ ★ ★ Older lady was a complete grump and acted like each question I had about the product was a bother and didn't provide any information. She completely ruin my experience at the store and make me want to find another place to buy. If she hates her job so much it's up to her to make a change about it. Please teach her what customer service is all about before she drives all your customers away.
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Nic Kazakoff on Google
★ ★ ★ ★ ★ I have never been in the store but would not support this business after reading how the (assumed) manager/owner reacts to bad reviews. As a business owner you should act professional and learn how to react to criticism in a professional manner. In this emerging industry I believe it is important that all representatives of the industry convey nothing but respect and professionalism.
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Cassie Campbell on Google
★ ★ ★ ★ ★ My husband and I were in your store this afternoon and I honestly would not return. If I had the time to go to Vernon Black Crow today I wouldn't have even bought my medicinal here. You had a poor attitude the minute we walked through the door. I completely understand the Government ID. Which I had and my husband did not. But the way you asked him to leave was very uncalled for. We asked if you had the same deals as Vernon which you stated you did not and we asked why, and while I do understand the reasoning the remainder of your response was uncalled for. Stating this is your store and if you want to raise the prices you will do what you want as there is only you around and people will still come. That is very poor ownership. Since leaving there I have found out you are not the only store in West Kelowna and while yes the other store is associated with Black Crow in Vernon, I am very pleased to hear that you do not have any part of OCS! I will be taking my business there for now on and telling everyone I know to go there as well and get as many people I know to boycott your store. Have a great day.
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