Better Business Bureau serving Vancouver Island

Name: Better Business Bureau serving Vancouver Island
Address: 1175 Cook St #220, Victoria, BC V8V 4A1, Canada, V, Canada

3.3/5 ★ based on 8 reviews

Contact Better Business Bureau serving Vancouver Island

Address :	1175 Cook St #220, Victoria, BC V8V 4A1, Canada
Phone :	📞 +88
Website :	https://www.bbb.org/vancouver-island
Categories :	Non-profit organization ,
City :	V

1175 Cook St #220, Victoria, BC V8V 4A1, Canada

Best Non-profit organization in Canada

L	Liz Postle on Google ★ ★ ★ ★ ★ Legendary Tree and Stump Fantastic company to deal with!! Economical company with outstanding standards of performance. Cleaned up beautifully after job was done. On time and very professional and courteous. I would highly recommend this company for any of their services.
B	Barb Young on Google ★ ★ ★ ★ ★ The BBB is an excellent resource for the community. Priority 1 Computer Service has been a member for 27 years and will continue to be so. Thanks for the great work you do!
I	Info Barr on Google ★ ★ ★ ★ ★ Barr Electric gains so much credibility from being a member of BBB. The Vancouver Island branch has a great team of people who work very hard to help businesses like ours succeed.
D	D&K Preston on Google ★ ★ ★ ★ ★ We had our kitchen cupboards refinished by Rhino Refinishing in July 2020. We've been delighted with the result and with the overall improvement to the light and sense of space the work has created in our small apartment. Douglas English and his colleague were professional, thorough and extremely pleasant to deal with. They provided very good advice on choices of finishes.. We recommend them without reservation.
P	Pablo M on Google ★ ★ ★ ★ ★ The BBB is an organization which exists for the benefit of businesses, not consumers. I tried to write a customer complaint about a business; my complaint was rejected. When I asked why (and responded with reference to specific BBB complaint guidelines), my question was ignored, despite a 2nd followup email. Eventually after a 3rd email in which I asked if there was someone else who could assist me, I was simply told that my complaint would be forwarded to the business (completely unhelpful, as I had already made the business aware of the issues). The BBB does not stand for consumer protection. When researching a business, keep in mind a positive BBB rating means ABSOLUTELY NOTHING. it's basically a pay-to-play club where they dole out positive ratings.
B	Brian Bergstrom on Google ★ ★ ★ ★ ★ Excellent staff and service to members and the community at large. Many clients have mentioned how respect for the BBB brings confidence in choosing a service. That trust is huge and well earned.
D	David Screech on Google ★ ★ ★ ★ ★ Our company was a paying member of the Better Business bureau for over 35 years. We were proud to be members and to support the bureau. Our rating was consistently good and is still an A plus. However, two years ago we chose to discontinue our membership because we felt that the BBB here was really not serving the local community. We had a disagreement about a policy, and the decision was made by someone based in the Eastern United States who had no real idea of our business or the community here for that matter. I was amazed at the complete lack of interest from the local director here. So we chose not to renew. It was a hard decision as I believe strongly in the principles of a better business bureau. However I also strongly believe that the Bureau must be in tune with its members who support it. Treating them in a cavalier and offhand fashion is not right. I write this now only because of two unpleasant and threatening e-mails I have received from the Bureau regarding the use of their logo. After the first warning I removed it from one page of our website but accidentally did not remove it from another. It had been left there completely by mistake. It would seem to me that if the BBB spent as much time on customer service as they do trolling websites they would be farther ahead. And hey, pick up the phone, no need to write the owner of a long established Victoria business a threatening e-mail. From David Screech, the owner of Gregg's Furniture & Upholstery LTD.
J	Janos Gulyas on Google ★ ★ ★ ★ ★ Better Business Bureau is valuable business for both my personal and business needs as well. As a business owner BBB helps me build, maintain and keep our professionalism, integrity, honesty and transparency which are the same qualities that I am looking for whenever hiring a contractor. Thank you!