Bark & Fitz

This store has everything one may need for their pets under one roof. The store is much larger than it appears from the outside. The new owners are super knowledgable and passionate about pet health which is reflected in the selection of the pet food they carry. Their pet toys are reasonably priced. Overall, shopping here was an awesome experience due to the wide selection and extremely helpful staff. Last but not there least, these cookies are a reason in themselves for one to go here -

Terrible business. Groomers don't wear masks while grooming our puppies. I will not support a pet business who does not care about the safety of our dogs or us or their own employees.

KJ and his team run a wonderful location for you and your pet. The store is attractive and well stocked. What makes them special is their friendly staff who are always willing to help and they make you feel valuable. If you want a nice shopping experience go to Bark and Fitz.

WARNING ! THINK TWICE ABOUT TAKING YOUR BELOVED PET HERE. I took my pappilion/pomeranian mix dog in for a grooming appt. Discussed clearly with the groomer to simply tidy up the extra fluff , do not shave her. She showed me the bit of extra fluff that she would trim. We agreed, and I left our sweet little girl, who was already nervous, in the hands of what I was led to believe was a qualified groomer. When I went to pick up my dog, she was no longer looking like her breed at all !! Instead, I got a dog that now looked like a Sheba. I was devastated as was my son and could not believe how closely "cut?" our little dog was.....Or did she shave her. What a mess. They groom doodles and poodles quite well but Justine had not a clue on how to do a Papillon/Pomeranian mix of dog. Instead of owning her error, she argued about the initial agreement and that she was right and then became flippant and rude whilst the owner witnessed the conversation. My son and I were appalled at the behavior and extremely disappointed in the service. The owner's question of how could he make it right was laughable. Seriously, what are you going to do ....glue the clippings back on the dog ?? There is no righting such a horrendous grooming or the flippant interaction of the groomer with us, the paying customer. The owner, is a very nice gentleman and felt bad but there is nothing you can do when too much is cut. A wise groomer would be safe in under trimming so that is easier to remedy than being scissor happy and cutting too much. The owner insisted on discounting the bill by 50% even though I told him I would honor my bill. I explained that I would rather he had posters up for groomers to look at each breed to know what the breed looks like when groomed. Perhaps there is a digital screen program that would be of help to these grooming places to help the groomers... simply click on the breed and it pops up on a screen in the grooming room..There has to be an entrepreneur out there to market this type of service to pet grooming shops. Bark and Fritz gets a DNR! ...DO NOT RETURN !!! Again, the owner is a conscientious person and was sorry for the mess. The groomer needs a course in customer service. The after and before photos

We’ve been shopping here since we adopted our dog and we absolutely love it! The staff are all super welcoming and knowledgeable. They are very willing to share advice and recommendations but are never pushy about selling anything. We also bring our dog here for grooming and they’re super accommodating to her little quirks. If you have a pet, you should definitely shop here and bring your dog by for a little treat ☺️

A great Big Shout Out to the staff, Management and Owner for the wonderful service. I was looking for a specific Shedrow K9 dog coat in size large. This store had one in stock. They went out of their way to ship the coat to me as I live in Eastern Ontario a few hours away from Oakville. Thank you to one and all who made this happen for me! Great Service!

This is my first time leaving a review on Google. But I felt I needed to let everyone know what a fantastic groomer(pet stylist) Justine is! I have never had Tucker look as adorably cut from past grooms with other groomers. Everything about Justine’s way is the best!

Great place to bring your pets! Staff here are so sweet and patient with my puppy, and always so friendly!! I wasn’t sure what sort of dog food or treats to go with for my puppy and they were making recommendations on what is good. The groomer is excellent too & will definitely be coming back because of the service!