Azure Cruise And Travels

If you can pick a star, I definitely rated this travel agency as sporadic. I and my wife joined AzureCruise in 2018. Participate in its Dubai Cruises. On the cruise ship Celerity, the boss of the mind is extremely lobbying us and wants us to book it. Book your next Celerity cruise. Since we don't have any budget for next year's travel, we have not participated. I don't know if the mind travel agency has a discount in the cruise company. We can't escape the hard sell and lobbying of the boss. A deposit of $200 was dropped. Because the boss is guaranteed that we can reschedule. Not next year, can be changed to the next year. There will be no charges. Because of her belief, we have lost $200 to this day. I found that the travel agency did not have any guarantees. Since there was no cruise plan at the time of booking, I asked the travel agency to change the cruise itinerary in 2019. From the original Alaska cruise ship, it was converted from Japan to Hong Kong. Book a room on the cruise. Later, as I returned to Hong Kong this year, I would like to ask the travel agency to change the cruise time. I hope to change to the next 2020 shipping schedule. The boss said that there was no problem for the first time, and said that if he changed it, he would have to pay another $100. I have no objection, because there should be no problem with the trip next year. But the proprietress said that we can change without charge, and I am somewhat dissatisfied. When I confirmed the schedule to the boss, he said that I would add another $100. Later, I asked the cruise company that the cruise company stated that they would not charge another fee. It should be added by my travel agency. When talking to the boss of the mind travel agency, he said that the fee was not collected by him, but was received by another travel agency. I told him that when we booked, your wife promised that we could change it at any time without additional fees. But now I have to pay an extra $100! We originally booked the offer just to help your travel agency get the discount from the cruise company. For us, there is no benefit. Now you don't care about morals and add fees. The mind travel agency really does not know the so-called, no professional ethics. Only $100. I decided to cancel the cruise group and would rather lose the $200 deposit. Do not participate in AzureCruise. I highly recommend this travel agency.