Aura Kitchens & Cabinetry Inc

Complete remodel of kitchen by Aura Kitchens, designed by Happy Athwal. Between kitchen and dining room, total upgrading of electrical to include all new lighting and new ceramic flooring, granite countertops and all new cabinets. “Aura Kitchens did an outstanding job on our remodel. From the initial meeting to the final touch ups, Aura Kitchens employees conducted themselves in a professional manner and skillfully handled all problems encountered. During the entire remodel of approx. 6 Weeks, one or more workers showed up every day. They put in a full day’s work every day and totally cleaned up at the end of each day. The employees were polite, pleasant and totally responsive to any of our concerns. It became obvious early on that the employees of Aura Kitchen knew what they were doing. They did things the right way on the first try and did not create unnecessary delays. Their project manager was always available and kept the job moving smoothly. If any materials were needed, work was never interrupted because the project manager was available to pick up and deliver the necessary supplies almost immediately. We are quite pleased with the finished product and have found nothing about the job that we would do differently. That’s a testament to good prior planning and a contractor and designer who worked as a team with us, the homeowners. I would use and highly recommend Aura Kitchens again without hesitation if I needed any work on my house.

We wanted to remodel our kitchen and consulted numerous kitchen cabinets’ companies for this but couldn’t find the company that we were looking for. On one of our friend’s referral, we contacted Aura Kitchens. They did our friend’s kitchen cabinets and we really liked the transformation that we saw. After our meeting with Aura Kitchens’ designer, we decided to go with them. They were very professional and finished everything on time that we agreed upon. They paid special attention to quality of each cabinet. We are incredibly satisfied with our remodeled kitchen by Aura Kitchens. Everything is absolutely gorgeous. We will definitely recommend Aura Kitchens to others. Thank you!

We had a fantastic experience with Aura Kitchens. The initial design phase was very professional and detailed with layout and changes made electronically so we can get a good idea of the floorplan. The good advice from Happy, and the easy and comfortable way he dealt with us was amazing. We made a complete custom kitchen and laundry by showing pictures of what we like and Aura created it for us exactly like we wanted and within our budget. We are now working with them a second time since we liked the first job so much.

Fantastic experience with Aura Kitchens! Sales and customer service staff were very knowledgeable and detailed about their products and services. The design concepts, color schemes, and selection criteria were second to none. We did a lot of shopping around for Kitchen ideas and pricing, and Aura kitchens stood out head and shoulders above all the others. Installation was done in a very professional and efficient manner. Could not be happier with our investment! Thank you Aura Kitchens.

We purchased a new kitchen with Maple Cabinet doors from Aura, it is stunningly beautiful and well made. We are very happy with the results! Thank you Aura! Jacqueline C.

We were referred to Aura by our realtor, who had nothing but nice things to say. Unfortunately, our experience was much different. Things started out smoothly and we felt taken care of but after the initial install, things started to go downhill. We were not happy with many things. Some pieces were already damaged prior to install and others just weren’t installed correctly. We had multiple detailed conversations with Happy & Preet after which we felt reassured things would get fixed. But in the end, only a portion did. Installers came by 3 times to “fix” things. They were rarely on time and we were left waiting with no communication that they were running late. Every time they came we had to re-explain what needed to be done although this was previously discussed in detail. After the first initial install, we were told not to worry as any adjustments and changes could be made. The installer came back, fixed a couple of small things but not much else. He also pointed out that some of the issues were with manufacturing defects of how the cabinetry was joined and therefore there was nothing he could do to fix. We then proceeded to call Happy (sales guy) back to visit himself to find a solution. Initially, we had noted over 100 defects, big and small, across the whole kitchen cabinetry. These included defects in the wood/finishing, paint chips, drawers cracked where the screws were over-tightened or completely misaligned. Identical drawers that had completely different spacing in between them and were not equal in measurement. The list went on. If there were only a few small issues we would be happy to let it go, but when there are this many, all of them add up to a kitchen install that is simply put, amateur. We were not looking for 100% perfection, but something at least that is not distinctly noticeable to the eye, of which many of these defects were. At the last site visit, we were instructed to give the installers the remainder of the payment. I advised that we will gladly pay the remaining balance once things were fixed as agreed. We sent pictures to show the issues still outstanding. We didn’t hear back. My husband called and asked to to speak to the owner twice. First time, Happy returned our call and said he would get back to us which he never did. Second time, there was no call back at all. We never actually heard back from the owner at all. Overall the kitchen is functional but the finishing touches just aren’t there. Touch ups are blotchy, cabinets are misaligned and uneven. We were made to feel like our job was a small one and we got what we paid for. Clearly some clients are not as important as others. Perhaps if you spend more you’ll be treated better. Please note that the counter top company they work with isn't any better. They didn’t show up on time. We expressed many times that we had a pop up electrical bar that needed to be installed. Again we were assured that wouldn’t be an issue. Come the day of installation, I was told "why do you want to put that? Just leave it". When I expressed that it was an important part of the kitchen for us and we wanted it done, I was told “draw a circle where you want the counter top cut and we’ll do it”. What is the point of hiring professionals if you are doing half the job yourself? Countertop came with stains already in it and you can clearly see the lines where it was glued together. The counters feel smooth in some small areas, rough in others. Please bare in mind the counter top company was chosen by Aura, we only chose the type (quartz) and the design. They are a separate company but we did not deal with them directly. Aura is the company that collected all our money and arranged for the install. Right now, it's been over a month after waiting to hear back from the owner after leaving 2 messages along with contact details to the main reception. Not a professional way to end a relationship with a client but not returning their calls or messages.

Aura designed and fitted a brand new custom kitchen in our house this year as part of an entire first floor renovation, and I am very pleased with it. Onkar (the owner) and Preet were amazing to work with, very accommodating, patient, and responsive when there were issues to be resolved. The design work that Happy (our site manager) did was very good and whenever I met with him in person he was excellent to deal with. However, when communicating over text or phone he was not very responsive, and there were a couple of times I really needed him onsite but he did not come. However, when I reported this to Onkar, he came instead so I was very pleased about that. Onkar will work with you to accommodate any budget or scope of work, and was very up front about what things will cost. I was especially pleased with the subcontractor Onkar recommended for the electrical and structural work, Joe from EJL Design & Contracting. Joe’s work ethic is exceptional and his quality of work reflects this. I was not quite as happy with the flooring subcontractor, Best Bargain Carpets. The owner was very polite and eager, but I think he overextended his resources. There were several instances when they did not show up as promised, and I wasn't very happy with the flooring crew they sent - both days they were late and then had to stay til 9pm in order to finish the job. The carpet guy they sent, Stefan, was fantastic though. Despite the ups and downs I am very happy with the final results and would definitely recommend Aura if you are looking to install a new kitchen. Issues will arise during ANY renovation project – let’s face it, large reno projects are painful, messy and inconvenient! However, it is how the company/contractor handles the issues that really counts. I found Onkar to be a very kind and honest man whose end goal was a happy and satisfied customer. This is a rare thing these days! Thank you Onkar for my beautiful new kitchen – I love it! See before and after photos (although they may be in the wrong order!)

I've been a long-time customer of Aura Kitchen & Cabinetry, and they are the ones who stand out when things come to feasibility, layout considerations, concepts, and budgets. They are renowned and possess cutting-edge custom cabinet designers and wisdom for delivering the finest renovating services for your interior design in Toronto and Brampton. Almost every analysis and product would be diligently crafted as per the industry standards and your expectations.