Auction Network
4.2/5
★
based on 8 reviews
Contact Auction Network
| Address : | 35 East Beaver Creek Rd, Richmond Hill, ON L4B 1B3, Canada |
| Phone : | 📞 +9797 |
| Website : | http://www.auctionnetwork.ca/ |
| Categories : | |
| City : | B |
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rohit borra on Google
★ ★ ★ ★ ★ It’s total scam they are running. i am new to biding i try it today what i have observed is an name starting with h**** in all biding. what they are doing is with one there own regeneration id keep minimum biding if we bid more than that we can win if not we lose. Please observe before biding by clicking on bids. If one person in every single biding better to avoid this one. We need raise a complete against this. This completely illegal. Be careful everyone before biding
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tammy Ivanco on Google
★ ★ ★ ★ ★ Wow...what a selection! So many choices! My items were detailed promptly, my invoice and packages of purchases have been sent reasonably quickly, and the items were as described or pictured. Response times for emails sent are very good too. Definitely worth checking out! Can't wait for my next items to arrive.
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Patrick Auchstaetter on Google
★ ★ ★ ★ ★ UPDATE: As of the end of March, I have finally been refunded for the purchases that I did not receive. The auction house offered me a $250 credit towards future purchases, but I am still quite hesitant about doing business with them moving forward. I have revised my review score from a 1 to a 2. This review will stay posted, as four months with very little correspondence, all of which was initiated by myself, was unacceptable when considering the cost of the initial purchases.
I made several VERY expensive purchases from this auction house in December and January, and the items have never been shipped. I have never been billed for shipping or received any notice that the items were shipped. Of course, they were more than happy to bill me for the items immediately after the auctions ended. Any e-mails I've sent over the last few months voicing my concerns have been dismissed with empty platitudes about how, "We'll send this to our team and have them look into it," coupled with lip service/fluffing themselves by telling me, "We have been in business for 45 years, and run auctions every day, and are very reputable." I have given them an out several times by saying if they messed up and can't send me the items, to just refund me. They have blown me off in that regard as well, and seem happy to just sit on their hands with my money in their account. Do not take them at their word.
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Jeung Kim on Google
★ ★ ★ ★ ★ Got some amazing deals on things that were already on my Amazon wish list! Their bidding site was super easy to use and their appointment booking for contactless pick up of your items was very convenient. I got a quick reply to my email questions and the whole experience was just great. I would highly recommend.
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kyle harris on Google
★ ★ ★ ★ ★ The minimum bid for the item I bought was $125. They entice you by titling .999 pure gold bar. The gold I got was worth 1/2 grain and can't be worth more than $5. The linens in the box I got have price tags and are collectively worth less than $50 RETAIL. I'm not sure how they can place a minimum bid at $125 and not have at least $125 of merchandise in the box. And when I went to pick this up, the box had SOMEONE else's name and invoice number on it. When I asked about this the guy peeled it off and said don't worry about it.
Edit: The Auctioneer reached out to me in less than 12 hours volunteering a full refund and apologizing for the mix-up as it is clear that I received the wrong box. I was informed these are not the goods that would be included into a box with a minimum $125 bid. I have updated my review from 1 star to 4 based on the expediency of the refund. I can't in good consciousness give the review 5 stars because A) This happened in the first place. B) I am still of the opinion that these goods shouldn't be in any box regardless of the minimum bid. C) The advertisement of the Gold Bar is still an unethical practice as it is the main title for the product and relatively speaking is worth practically nothing.
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R Bra on Google
★ ★ ★ ★ ★ Having so much fun with the Auction Network should be illegal. I am relatively new to on-line auctions but I can honestly say, this is the best one I have come across. They regularly email me of upcoming opportunities, and they have a very wide variety of items for auction. I never miss the chance to look over the items, and most times I find something to bid on. Whenever I have a question, their response to me is timely which helps a great deal. As well it is great fun as the counter ticks down to determine a winner. Keep up the great work!
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Marla Mitchell on Google
★ ★ ★ ★ ★ When one experiences great (or not so great) Customer Service, I believe it’s important to share with others.
Happy to give 5 stars to the Customer Service Team at Auction Network. I successfully bid on 2 items and on the day I was supposed to pick them up, I got a call that the items hadn’t arrived at the warehouse and that they would ship them to me, at their cost.
When the items didn’t arrive at my home on the date promised, I followed up via phone/email. It took a couple of days to hear back; I got an email and a follow up call from Ryan confirming that the items had shipped from their warehouse.
I received my items, with huge thanks to Ryan and the rest of the Customer Service team. Pleased to say that I’ll remain a frequent and long-term Auction Network customer.
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Tasha Flemming on Google
★ ★ ★ ★ ★ I'm changing my review to 5 stars. After having Auction Network reach out to me to correct the mistake as well as apply a credit to my account. It has changed my perspective and I look forward to trying this Auction House out again. Thanks You Ryan for all your kindness.
I'm giving Auction Network one star. I have participated in many different auctions and have never had any issues with other Auctions. My reason for giving this Auction house one star is for the following reasons: the customer service is not very great, It takes forever to get feedback. Shipping took almost three weeks, and the biggest reason why they are getting 1 Star is because after excitedly waiting, weeks for my winnings to arrive. The one item I was really looking forward to receiving, turned out to be pretty much an empty box. I feel taken advantage of as I only ended up receiving two out of the five pieces that the item should have had. I feel this item should have been advertised and sold completely as parts. The item is completely useless to me and I feel so silly for even bidding on it. This experience has pushed me away from doing auctions. Update: Auction Network has reached out to me to make things right. They have apologized and have offered me a refund for the Fire Maple Stove, as there was significant discrepancy with this item. As for shipping they have stated they are using another company, so they'll be able to serve their customers better.
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