Arctic Snow Removal and Salting Service LTD.
3.7/5
★
based on 8 reviews
Contact Arctic Snow Removal and Salting Service LTD.
| Address : | 4833 Byrne Rd #102, Burnaby, BC V5J 3H6, Canada |
| Phone : | 📞 +8 |
| Website : | https://arcticsnow.ca/ |
| Categories : | |
| City : | J |
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Freedom By FBA on Google
★ ★ ★ ★ ★ thanks for coming at 2am, appreciate it.
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Rael KARASIN on Google
★ ★ ★ ★ ★ Terrible service and poor job. Never, ever call for service.
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Sunny Chen on Google
★ ★ ★ ★ ★ Strata contracted for service. 6 inches of snow already. After 24 hrs still no show for any service despite of phoning them multiple times.
Salting multiple time when is not necessary. Avoid this company.
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John 'n Jane Reach on Google
★ ★ ★ ★ ★ Terrible customer service. First impressions are everything and unfortunately Arctic Snow removal failed miserably. From the unpleasant woman who answered the phone and practically snarled at me. To the short, vague replies to my inquiries and the quick hang up at the end when I was still speaking if this is what I had to look forward to, boy am I glad I didn't go with them. I guess she did me a favor and for that, I am thankful would not reccomend
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M K on Google
★ ★ ★ ★ ★ Mar 8,2019 @6:00am. I called them from a very known and big company to salt our parking lots and the side walk.This lady answered my call and instead of greeting or saying good morning she just said YES. As I work in the Customer service I know it feels really bad if we're not being good to the customers. She was Super RUDE. She didn't knew how to do her JOB properly. She sound so aggressive. I just wanted to say that Arctic Snow staff literally need the customer Service Training. specially this LADY who was working this morning. My first call experience has been the worst. I would never call them again for anything. It's better to contact with the other salting company. #PoorCustomerService.
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57 Humbucker on Google
★ ★ ★ ★ ★ Artic snow hit us with a very large bill for a contract we did not sign, Then they harassed us with a collection agent called IRS. Cannot be contacted or reasoned with. Would not ever recommend them.
NOV 1, 2020. After posting this review, they now say they want to talk...at least here on Google. Ironic that they claim to not know who I am. Perhaps, they have referred so many clients to collection that they can't keep track.
Again, there are lots of other reputable companies to hire.
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Fred Hejazi on Google
★ ★ ★ ★ ★ Arctic does a very professional job promptly, goes beyond expectation and at a reasonable cost at our residential complex up the hill in Coquitlam.
They offer 24/7 service and are very responsive.
Switched to them after trying a few others and are very satisfied with their service. Highly recommended!
Strata Council President
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Marty Aitken on Google
★ ★ ★ ★ ★ I've had nothing but a great customer service experience with these folks over the past few weeks of heavy snow. Virginia and her team have done a wonderful job of clearing both our lots when necessary for a competitive price.
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