Anytime Fitness

I was excited to join Anytime Fitness in Nobleton and signed up during the December 2019 pre sale prior to the club opening. My contract stated that it expired 12 months after the club opened which was December 2020. I went to the club semi regularly until March 2020 when COVID restrictions came into effect. In August 2020 I met with the owner (red hair lady) and mentioned that I wasn’t comfortable with the club facilities anymore due to the pandemic. She informed me that I was under contract for 26 payments. I did mention that my contract did expire 12 months after the club opened and was told that the 26 payments were still required. As I was understanding of the difficulties that her new business was facing during the pandemic I didn’t pursue the matter any further. However I did inform her that I did not want to continue my membership with Anytime Fitness Nobleton. Over a year later in September 2021 was still noticing payments coming out of my account and asked for a statement of account and was told there were six payments remaining. After review I informed the club owner that there were only five payments left that totalled $124.25. She agreed that five payments were left but then mentioned there was a ‘club enhancement fee’ for the year 2021 which was pretty much a payment and that the final balance owning was $147.19. My club membership expired in December of 2020 and I haven’t been to the gym since March 2020 so I did not feel like I was responsible for an additional club enhancement fee so I wrote a cheque for $124.25 and along with the entry fob, gave it to the club staff. A few hours later I received a email from the owner saying that the total was not correct and a cheque is not an acceptable form of payment. On December 29 2021 I received a email from a collection agency called Kingston Data & Credit saying I owe Anytime Fitness Nobleton $273.04!!!! I cannot fathom a professional customer service "person" let alone a business owner conduct business with clients like this. Please do your homework. Call Anytime Fitness Nobleton, ask for the managers name, or the franchise area sales managers name, it will not be provided. Most businesses want to provide transparency and build customers for life. Well my experience with Anytime Fitness Nobleton was the worst customer service I have experienced. When a small business in a small town sets out to be extremely difficult to deal with and does not try to deal with customers in a professional manner with customer resolution approach mindset, that's a huge red flag. Please read the other reviews and do your homework and asks anyone you know about this facility.

This is such an amazing facility! No joke, there is a staff member who literally just cleans the machines with hot water and soap the entire time I am there!!! I feel super safe there in terms of cleanliness. Staff is so motivating and friendly! Would recommend this gym to ANYONE!!!

Good gym, but could use a few more things. There's only 3 barbells, so if people are using bench press you don't have a bar to squat with so the squat rack sits there uselessly empty. There's a dumbbell being held together with duct tape which gives a shoddy appearance to a "boutique" gym. And I have to pay extra to use the studio, even though it's so seldom used, I've actually never seen anyone use it. We pay good money to begin with it should all be included. That being said, good equipment for the most part, but definitely need a couple more barbells. Also it is kept very clean by the owner who is always walking around mopping and wiping.

Gym is good although a quarter of the gym is closed of to only fitness classes. Even when there are no classes you cannot use it. If you factor that in gym is pretty small, feels crammed with just 10 people in there.

Warning this gym is unprofessional. I lost my membership due to covid. I called when all gyms shut and was told all memberships were frozen. Without my knowledge or being contacted they unfroze my account and sent billing to my line of credit. When I called to find a resolution the manager Anna was disruptive, aggressive, and beyond rude and unprofessional. Don't sign up for this gym they do not give calls to inform their clients they are breaking their contracts. When asked to speak with the owner she refused and hung up throwing a tantrum like a child. Never seen such a display of unprofessionalism. I'm also pregnant and will not be vaccinating and she medically discriminated me and wanted me to pay for a service I can not use. I'm not allowed in their facility but am expected to pay for a service they can't provide and a contract they broke...

I can confidently say in the past year, Anytime Fitness Nobleton has saved my mental wellbeing and my physical state numerous times. The staff is incredibly friendly and accommodating and the facility is clean, organized and well maintained. Showers & wash rooms are both spacious, well sanitized and always available. I can barely remember a time when being a member of an organization granted me so many amazing perks. Incredibly proud to be a member, and look forward to supporting them going into the future:)

I gave my boyfriend a membership to this gym as a gift and it was so great that they had options for monthly memberships. It was great they have them a chance to try them out and he ended up loving it. Even though he didn’t end up staying with them throughout this crazy pandemic he would definitely be looking to come back. In addition, I was able to participate in personal classes and our trainer Melissa G was absolutely fantastic! Will definitely recommend to do a class with her if you can!

Love this place. Facilities are always clean, friendly and healthful staff. I love all the new equipment too. They also have stuff there that you won’t find at most big gyms. Koodos to them for staying open, giving people a place to continue their fitness journey and helping people with their health needs. If you’re thinking of joining this gym, no more thinking is necessary. Just do it! You won’t regret it!