Alberta College Of Pharmacy - Edmonton

Seven strategic objectives

ACP's three critical success factors are further defined by seven strategic objectives.

Quality care

1. Competent and responsible practitioners - ACP will assess pharmacists and pharmacy technicians at entry to practice and throughout their careers to ensure they are competent to perform their authorized roles. Pharmacy practitioners will conduct themselves professionally and ethically, and take personal responsibility for their decisions and actions.

2. Safe and effective practice environments and systems - Employers and pharmacy owners will provide practice environments that enable practitioners to use their full scope of practice. Systems will optimize work flow and performance, ensuring the safety of pharmacy practitioners and the individuals they serve. Practice environments will respect individuals' confidentiality and the privacy of their personal information.

3. Accessible care - Pharmacists and pharmacy technicians will implement their full scope of practice. Individuals will be enabled to make informed decisions about accessing the level of care that they need when they need it. Individuals will experience appropriate and timely pharmacy care. Care will focus on the overall health and health goals of each individual, promoting wellness, disease prevention, and treatment as appropriate.

Effective organization

4. Effective governance and strong leadership - Informed and engaged pharmacy practitioners will pursue leadership opportunities. Council will establish clear governance policies and will monitor these regularly for compliance. ACP's sustainability will be ensured through fiscal responsibility by Council and its administration.

5. Workplace of choice - ACP Council will empower its administrative team through the registrar, providing clear direction, the necessary resources, and the appropriate environment to conduct college business effectively. The college will invest in technologies and information systems to accommodate timely and evidence-informed decisions. Effective policies and efficient processes will be in place to support accountability and the best use of resources. Employees will be highly satisfied in their roles with ACP.

Public and stakeholder confidence

6. Public and stakeholder awareness - The public and ACP's partners and stakeholders will understand the role of ACP and recognize its value. Everyone will understand what to expect of pharmacy practitioners.

7. Credibility and trusting relationships - ACP will be viewed as consistent, knowledgeable, and objective in its decisions and business practices. ACP will be sought out as a valued partner and resource. Complaints received by ACP will be resolved in a timely, thorough, and fair way.