Alberta Children's Hospital Emergency Room

Very helpful and kind staff

Went there twice with my kids no waiting time last time was 45min from the time I arrived till I went home with friendly knowing what they are doing staff I really recommend it

Horrible experience at the emergency waiting area . I wonder how this hospital haven't thought for years of taking things a bit serious with waiting time and overnight intake for kids . Children aged 3 months and up are to stay in a seated position all night in the emergency waiting area until called in .we arrived at 12 midnight and went into a room at 5 AM in the morning, kids exhausted couldn't walk straight from stiff muscles and completely disoriented. We as adults can tolerate and have been tolerating such wait times but poor kids have no place to lay down and sleep until they are called in . The hospital spends all this money building and hiring the best pediatricians in Calgary with no consideration on such simple fix things . They can spend money on a huge aquarium at the entrance , a capsule and some statues and useless stuff but not a temporary clean place for the kids to lay down on, at least overnight , no need for the morning. Every parent keeps their mouth shut so the hospital automatically thinks it's normal and that they are doing a great job. Treating kids in the emergency area with such neglect should not be ignored . If you are reading this and you are sitting waiting for your turn , your kids and tired and you are asked to shut up and wait then write a review . Several reviews might make them consider some changes . The parking area outside the emergency area is not free ofcourse that's because you and your kids are going into an indoor playground to have some fun!! The area has no residential area nearby so why enforce a pay parking? Nobody in the hospital knows why but they follow like the rest of the herd and pay , even the staff pays . Disgusting way of taking advantage of people in need . It's 6 AM and no doctor yet just a room . Maybe we did something wrong and they are punishing me and my kids . I just want my kids to be healthy and happy and I wish all you out there the best .

Every aspect of patient experience — from confidence in the care provider to perceived service quality — correlates negatively with longer wait times. This dissatisfaction affects not only the patients’ mood, but the working environment in general. Worse still, it affects their health as well. Long wait time can lead to adverse health effects such as stress, anxiety or pain. By mismanaging queues, hospitals go against their express purpose and make their patients feel worse.

Wait times are rough, but they really took care of us. Kudos to you, doing quite a difficult job of comforting and diagnosing someone who can't tell you what's wrong with them.