Advantage Car & Truck Rentals Downtown Toronto
4.5/5
★
based on 8 reviews
Contact Advantage Car & Truck Rentals Downtown Toronto
| Address : | 431 Queen St E, Toronto, ON M5A 1T5, Canada |
| Phone : | 📞 +87 |
| Website : | https://www.advantagecarrentals.com/ |
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| City : | A |
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Sadia Fiaz on Google
★ ★ ★ ★ ★ When returning the car, Advantage staff members decided that today would be a good day to take 'Advantage' of their customers.
Living up to their name, they proceeded to accuse us of damaging alloys without checking the car's previous records until a third staff member finally alerted us of an existing damage record. We did not receive an apology.
We are very disappointed by our experience with the Queen Street East location. We have been renting cars from this location for a few years now having such wonderful customer service, until today. Unsure if there has been a recent turnover in staff, but safe to say that we will not be renting cars there again.
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Danushan Milka on Google
★ ★ ★ ★ ★ It was amazing place to get the cheapest and most recent year car for rent they have almost never car for rent and the customer service was fantastic and the way great their customer's is fabulous.
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Connor Blakeborough on Google
★ ★ ★ ★ ★ Great prices and friendly staff. Car was 20 minutes late and wasn’t able to check out at scheduled time. Other than that positive experience.
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Adelaide on Google
★ ★ ★ ★ ★ I booked a car here 6 days in advance, had the confirmation email for a return at 4pm on Saturday. They called me the day before I was supposed to pick up to say I had to return by 12 on Saturday, extend the rental to Monday, (increasing the cost from $70 to $320) or cancel. I had to cancel plans with family I have not seen in year. I will not be counting on this location again.
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Joanna on Google
★ ★ ★ ★ ★ I rented a vehicle at this location in 2019. I took it on 407 which resulted in an outstanding charge that I was not aware of. The company tried to contact me using a wrong email address (they made a typo) so I never received their emails and as a result didn’t reply or pay, so they sent the charge to collections. They had my phone on file and never bothered calling. Collections did call me and they reached me. Instead of having to pay $33, I ended up paying over $140. Don’t recommend renting with them as they’re unprofessional.
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Paolo on Google
★ ★ ★ ★ ★ Good for local rentals, but the price is about taking out frills that would otherwise be included with something like Enterprise. If you're going over the border, they don't offer any insurance policy product to cover the vehicle, so it's entirely on you. Would not recommend for those longer trips. As with most, you're paying extra days over the weekend and the staff are strict about hours or late drop-offs.
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Preeti Thapa on Google
★ ★ ★ ★ ★ Harsha was extremely helpful. A dedicated employee he was much attentive and ensured hat I acquired the car in a timely manner aside from genuinely caring that my rental experience was not just a transaction.
Not a person that normally posts reviews, this was an experience that marks a memorable service - across industries and continents.
Advantage Car & Rental are very fortunate to have him there.
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James Thomas on Google
★ ★ ★ ★ ★ What a great car rental experience!
I have rented cars all over the world and the team at Advantage on Queen Street East in Toronto are by far the best I have encountered.
The entire process was painless, quick and easy. They explained the inclusion and exclusions clearly, The insurance waiver was offered and not forced (I took it)
They upgraded me to a mini van when they saw how tall I was which made the whole trip a lot more comfortable.
I would not hesitate to use them again, and if you are looking to rent a car in Toronto this needs to be the only place you go!
Top Team.. Good Quality and Clean cars.
No extra charges for car things like Car Play etc
100% Best around
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