Action Car And Truck Accessories - Ottawa

Name: Action Car And Truck Accessories - Ottawa
Address: 1380 Cyrville Rd, Ottawa, ON K1B 3L9, Canada, B, Canada

4/5 ★ based on 8 reviews

Contact Action Car And Truck Accessories - Ottawa

Address :	1380 Cyrville Rd, Ottawa, ON K1B 3L9, Canada
Phone :	📞 +787777
Website :	http://actiontrucks.com/p-14684-ottawa.html
Categories :	Auto parts store , Car accessories store , Truck accessories store ,
City :	B

1380 Cyrville Rd, Ottawa, ON K1B 3L9, Canada

Best Auto parts store in Canada

P	Pat J on Google ★ ★ ★ ★ ★ Bought an ENTHUZE CARGO LINER for my 2017 Nissan Murano and all I can say is WOW! The liner fits like a glove and it very well constructed, even better than Weather Tech and at less than 1/2 the price... only cost $68.00 with FREE shipping. I'd give 10 stars if I could! P.S The image shows some scuffs but those are from me loading stuff
S	Scott Chamaillard on Google ★ ★ ★ ★ ★ Orered since mid October for a truck cap. I get a call to come have it installed. The truck goes in the shop for over an hour to find out it the wrong cap!!! Absolutely incompetent!! Useless staff. Left wires hanging in the box of my truck
P	Poulin 613 on Google ★ ★ ★ ★ ★ Terrible service. Bought a tonneau cover there it broke within a month I called to go thru warranty and waited and waited then I called the manufacturer and they told me that action trucks never contacted them for warranty. It’s almost been 3 months now and nothing . They can’t even answer emails and get back to me. Terrible service terrible staff would not recommend to anyone. Don’t waste your money there
D	David Bailey on Google ★ ★ ★ ★ ★ Like so many nationally advertised service chains, Action Car and Truck is structured to perform only the simplest tasks while charging premium prices; ie. they are in the business of hoovering up the low-hanging fruit while being ill-equipped and unable to tackle any unforeseen challenges. After a number of setbacks that played out over a month and cost me dearly in additional time, repeated round-trip visits at 80kms per, and the gasoline to fuel these trips, I took my business to Attaché-Remorques Gatineau who had the tools and the know-how to tackle minor install issues with finesse and still beat Action on price and ease of service. If you have a brand new truck and a brand new hitch, Action can probably do the job but if in this day and age you’d prefer to support seasoned, professional, well-rounded technicians, as well as enjoy a better price, I’d take my business elsewhere.
L	Loren Pearson on Google ★ ★ ★ ★ ★ Ordering was problematic, and they were going to hold entire order for an accessory back ordered for weeks. No call, had to go in to follow up and figure out the stupidity. Still do not have part, nor an update.
N	Nicholas Lapierre on Google ★ ★ ★ ★ ★ If you like to waste your time then go ahead with this company. I called and purchased side steps and mud flaps for my truck, paid in full over the phone and scheduled an appointment for the install. I just dropped off my truck and had an Uber pick me up to take me home only to arrive back home and receive a phone call that they ordered the wrong side steps and it will be another 21 days till the ones I need come in. Now another Uber will be needed to go pick up my truck with no service completed. Needless to say I’ll be taking my business elsewhere.
P	Phil Guilbeault on Google ★ ★ ★ ★ ★ Don't waste your time with this place. This was one of the worst customer service experiences I've ever had. I bought and had them install headlights on my jeep and it was a nightmare. They kept blaming Morimoto for not sending them the right parts to make it work. If you have never done this before maybe do a little research before you waste people's time. Three trips there and they still couldn't get it right and the last time they got a harness in but after I was sitting in their show room for three hours they came out and said we got some good news and bad news,we didn't get the right harness but you don't have to pay on your next visit. They kept telling they would call me back and never did and when I wanted to refund my money they would only give me half the labor. They ended up giving me half the labor and all the money for the lights which at this point I just cut my losses and chalked it up to an experience. Couple of days later my old headlights that they reinstalled,one of them stopped working so I pulled my grill off and discovered they broke half of the retaining clips on my ring and didn't fasten the light so it came loose. Totally incompetent!!
J	Jonathan Martin on Google ★ ★ ★ ★ ★ I bought a lockable hitch pin from their website. On Friday, I received two emails from FedEx saying it would be delivered on Saturday and needed my signature. I also received a phone call from FedEx to confirm I will be there. After waiting all day on Saturday, they never showed up. I verified the tracking number at the end of the day and it then said it will be delivered on Monday with a status of "On time". Frustrating but whatever. On Sunday, they decide to deliver it when I'm NOT home. They leave a sticker on my door saying it will be delivered next business day. The tracking number now says it will be delivered Tuesday. I have nothing against Action Car and Truck but their whole delivery process with FedEx is beyond ridiculous.