Accusharp & Small Engine Services
3.4/5
★
based on 8 reviews
Contact Accusharp & Small Engine Services
| Address : | 213 1st St E, North Vancouver, BC V7L 1B4, Canada |
| Phone : | 📞 +98 |
| Website : | http://accusharpservices.com/ |
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| City : | L |
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Peter Walter on Google
★ ★ ★ ★ ★ I own a medium sized painting company with several Pressure-washers, blowers, generators, etc. I used to go to Arrow Equipment as they are only a few blocks away from our shop... used to until I called them up and asked if they would work on my generator which I was desperate to have fixed and the guy on the phone said they weren't interested in fixing it as it "wasn't worth their time" Needless to say I wasn't impressed and started to look elsewhere. I'm glad I did. The owners and staff at Accusharp took all my equipment and handed it back running better than new. They were knowledgeable and informed me of ways I could avoid the problems they fixed. An excellent experience and it's nice to know I'm worth their time.
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Cameron Campo on Google
★ ★ ★ ★ ★ This man told my mother her self propelled lawnmower was not worth fixing and then sold her another lawnmower way overpriced. She knew that he was overcharging but she thought she would help him out because the shop was slow because of covid. Now she has mowed her lawn a few times and the new mower is not working. She went back to the shop to ask for help and he told her to go away he was busy. PLEASE DO NOT GIVE THIS SHOP YOUR BUSINESS .
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Robert Wood on Google
★ ★ ★ ★ ★ Been going here for a couple of years now. I think I remember the grumpy guy that other viewers were unhappy with, and I don’t think he works there anymore.
Regardless, I can tell you that I love this place.
It’s local.
The (husband & wife?) team are very friendly.
Very knowledgeable about the equipment they sell and repair.
No up sell, in fact just bought a lawn trimmer there an hour ago, and was asking about the model above. I was told that I didn’t need it. Is that a down sell??
Anyways, 10/10 for this place.
Rob Wood
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Bryan B on Google
★ ★ ★ ★ ★ I needed a new grass bag for my Craftsman lawnmower but was unable to find one now that Sears is out of business. I contacted Craftsman themselves, but they only provide parts for new Craftsman equipment, not the older Sears stuff. I also contacted several other local and online dealers but not one of them was able to get me a replacement grass bag.
I then contacted Accusharp and spoke to Jonathan who said he would have to investigate who manufactured the Craftsman bag for my particular lawnmower model and then see if he could order it. It turned out that Husqvarna was the manufacturer and he would have to bring it in from out of the province. The new bag arrived a couple weeks later but it wasn’t the right one despite the fact Accusharp provided the correct information on the make and model. This happened again and again – a total of 4 times – until they finally sent Accusharp the correct bag.
I feared Jonathan was going to give up but he never wavered and he always kept me up to date with the latest. Plus, after all the effort he put into it, he still only charged me for the cost of the one bag I needed, nothing extra.
There aren’t a lot of businesses around anymore that would go through all that trouble for a minor sale to a single customer. I can’t recommend Accusharp highly enough. They’ll be getting all my business from now on.
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Patrick Johnson on Google
★ ★ ★ ★ ★ My Lawnmower went in for a tune up. I was given a quote that was reasonable at 79.00 before typical parts required total approx. 130.00. Four days later I was called and informed spark plug ( typically checked and replaced in a tune-up) was stripped and they wanted additional 70.00 to replace cylinder head. I was told Tune-up was 'already done' and felt backed into a corner with no way to cancel...Not sure how the tune up was done when the spark plug was not ready......After questioning why the tune-up was done without notifying me first, the owner reluctantly agreed to cover cost of cylinder head. Thanks for make it right and I will be back.
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Tobias Oliver on Google
★ ★ ★ ★ ★ Amazing service, bought my first chainsaw from here. Jonathan is very knowledgeable, polite and informative. He helped me troubleshoot when i couldn't get my chainsaw working. I would recommend anyone to buy they're chainsaw, lawnmower or gardening tools here.
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William Wang on Google
★ ★ ★ ★ ★ worst customer service.
Don’t ask them questions, just don’t go there.
This what happened.
After I told them the issue, “you can bring it to here”, that was the answer, and also I want to know how much they will charge me.
“Can’t tell till see the unit” was the the answer. So I drive from coquitlam to North Vancouver (1hour and 20min driving), they told me leave the unit there for 2 weeks! 2 weeks! 2 weeks! Are they trying fix a Optimus Prime, ( that probably need two week). And also trying to charge me about $200. Funny, the unit was $320+tex( 5years ago).
If you do have 2 weeks of free time, and live near by and also don’t mind spending half of the price to fix a 5 years old machine. Go ahead.
if you pay full price for culls you are being rooked.
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Sina Tabrizi on Google
★ ★ ★ ★ ★ Very nice people had the product I was looking for which I couldn't find anywhere else. The gentlemen was kind enough to take some time and teach me how to properly replace a chain.
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