AAA PLANET DRIVING SCHOOL

I won't recommend this school to anyone. They are very UNPROFESSIONAL and very DISHONEST. I told them I've emailed them so many times about the driving certificate. They asked for my information and never got back to me. I've completed my course 2 years ago (2020) and got my license G2 in 2021. I called them to ask about the certificate for insurance purpose but they just beat around the bush. Then they texted me said that I just completed my course less than a week ago!

This Company provides absolutely terrible service, varying from the in-car trainers to the management. I have been trying to get my certification of completion sent to service Ontario and every time I call they have an excuse for why it hasn’t been sent. Please save your money. They have a excuse for everything and it’s very frustrating dealing with this company. Makes sense that they are not affiliated with BBB. The positive reviews are 100% from family or friends. AAA Planet, I will be waiting for confirmation that my certificate has been sent so that I can take down my bad review. If I didn’t call who knows how long this would’ve taken. I’m very disappointed.

the absolute worst driving school. Does not even deserve a 1 star review. Please be aware and dont be fooled by the glowing reviews you see on their page. They offer under the table cash discounts, special preferred rates for reviews and even ask their students to write reviews for a good marks. They try to trick people by offering "guaranteed lowest price in town" but will literally make you pay for their service and then you have to beg them to get what you paid for otherwise they will just ignore you. This business, their service and the entire operation is all a lie. They are extremely lazy and have no desire to help their clients. I am extremely disappointed in the owner MAHA. She does not care about her clients and just wants your money. I cannot begin to express the nightmare this place has put me through. They are unresponsive, do not take calls or reply to messages. I have completed the course over 1 month ago and they have still not submitted the certificate to the MTO. Prior to that it took nearly 1 month before receiving an email link for the online classes then another month before being assigned an instructor. Even while doing the driving lessons with the instructor, he had advised me of how regretful he is working with this school and had advised after the month he will no longer be working with this company because of how unorganized and unprofessional they are. The instructor even admit himself, he would never recommend this school to anyone. Its crazy that even their own staff/ partners dont want to work with them. Trusting that these people were a reputable school after reading their reviews has been the biggest slap in my face. Im writing this review so others do not make the same mistake as i did. It is the worst position to be in as weeks are going by and many calls/ messages are being sent with no response. they dont do their part to ensure the paperwork is submitted to the MTO. They do not wish to see their students succeed and do not care one bit about their clients. I have already filed a complaint with the MTO, kept all papertrails and records of the efforts made in contacting the school and will escalate the matter much further if they do not respond or resolve the issue.

Their receptionist is very helpful and kind. I told her about the problem I was having regarding completing the online course and she helped me through the process. In the beginning, I wanted to discuss what the course comes with with my family and was emailed a detailed package from her that made it easier for me to share with them. I would suggest they open a branch in Mississauga as I had to commute for my on road lessons (they service only Brampton and Caledon currently) but other than that, it was good.

This school is really lackadaisical, aside from the teaching aspect they were terrible with customer service when it came to the driving instructor. I was doing lessons before the pandemic and when the lockdown came I stop, makes sense. However after most the restrictions were lifted they tried to tell me I can’t get a new one. Through compromise I was able to get one but the person I was on the phone with told me to send him some information on text and that the school will get back to me and then reacted to my message with a laughing reaction and no call back for 3 weeks. I called back again for them to tell me to call back In another week and then I did and they were able to finally get me an on road driver but it’s been 3 or 4 weeks now and still nothing.

The online course was well-put together, informative, and easy to understand. The only major issue was that it took a while to find a driver and I think this was because of the pandemic. Otherwise, everything else went well. My driver was nice, professional, very helpful, and wanted me to succeed.

This school is the BEST!! I just got back from passing my G2 road test and I wouldn't have been able to do so without everything I learnt from AAA Planet Driving School. I wanna give a special shoutout to my instructor Luna. She's an absolute queen!! During my lessons, she was kind, patient, and reassuring. If I could use every good word to describe her, I would. Thank you so much Luna, and once again to AAA Planet Driving School.

I am beyond happy that I chose Aaa planet driving as my choice for driving school. Not only are they attentive and informative but they have amazing instructors. I was place with the instructor Luna. I was so scared at first because of course I was learning to drive but she made me feel so confident and comfortable. She takes her time to explain and draws everything out for you before she begins her lessons. She teaches you about the car and goes over car rules with you before proceeding to drive into the streets. She is so bubbly and pleasant to be around with and will never make you feel bad for any mistakes you make. She encourages you to keep practising and makes sure that by the end of the 10 classes you are ready for your test. Honestly it was a pleasure having her as my instructor. If anyone wants to every sign up for lessons don’t forget to ask for Luna! You won’t regret it :)