30 Minute Hit - Richmond

I want to share my experiences honestly with 30 Minutes Hit in Richmond customer service. I registered by paying twice a month. Every time, when I went to the gym, it was very satisfying, and I felt that’s lots of exercise. But unfortunately, I got a neck injury, and I was not able to workout for a while. I decided to hold my membership, contacted them, and they said, I need to come to the gym and sign up for the form. It was on 14th August 10:30 ish, and the gym was opened until 12 pm. I knew that I couldn’t make to arrive on time, next day was Sunday, the gym closed, and I went there on 16th August. For that reason, I had to pay the rest of August AND full of the month of September. Ok, Fine. So I held on my membership for 3-month and it would be started on 1st January 2022. According to the email, that I got it from one of their staff, “We can touch base at the end of the Hold date to see how you are feeling and go from there. “ I was waiting for their contact, because of this. But they charged me on 1st of January 2022 automatically. I emailed them and explained, also I wasn’t happy for this, and the person said, “That’s your responsibility. Your account reactivated without further notice” and sent me a paper that I signed up for the holding. They made a note that “PAYMENTS WILL AUTOMATICALLY RESUME WITHOUT FURTHER NOTIFICATION AS OF THIS DATE” I felt that the person was saying that “Shut up, you signed this paper! We will not give you refund or any exception because you singed this by yourself!” That person who I talked to was very mean and rude that I felt very insulted. What I want to say that READ VERY CAREFULLY when you sign up the paper if you don’t want to unnecessary pay, and it becomes to your responsibility.

My free trial was one of the best experience I've ever had. The trainer was extremely sweet and explained the workout and the benefits.All the trainers are sweet and calm when it comes to correcting me but I feel super supported by the team when I workout. I fell in love with the gym and I go almost every day :) I highly recommend to give it a try and you might just fall in love as well and feel like a total badass.

I have been a member of the Richmond Hit since 2016. I love the atmosphere and energy of the gym, the trainers are fantastic and the workouts are awesome! There are so many different combos that can be done, and no two workouts are ever the same which keeps it challenging. It's so awesome to have a trainer on the floor at all time to challenge you and push you to the next level. I love that the workouts are intense and your able to get a full workout done in only 30 minutes! Thank you to Celia and her awesome team for keeping the gym a fun place to unwind and get fit! Such an amazing community to be apart of. Since reopening after COVID, Richmond Hit has taken the extra step to ensure their members are always safe. I appreciate all the extra precautions the gym has taken.

30 minute hit is AWESOME! I really enjoy how great and welcoming the trainers are, giving everyone in the class attention and tips throughout their workout and help push yourself so you are always working hard! I love going in the morning because it makes me prepared for the day and to continue feeling great. I suggest to anyone who isn't the biggest fan of gyms to try, and I appreciate how you can drop in any time you need. Very happy I found them!

I LOVE this place!! 30 minute hit truly checks off all the boxes of an amazing gym that keeps me motivated to keep coming back. I had always wanted to try kickboxing/boxing, but was always really intimidated and didn't exactly know where to start. Ever since I joined, the amazingly supportive trainers here have not only helped me gain a new sense of confidence in myself and in what my body can achieve, but have also helped me find a new community of badass women who continue to empower and inspire one another!

30 Minute Hit is no joke- time goes by so fast and it is a rejuvenating feeling after going through an intense kickboxing "obstacle" course. The location is located in a spacious warehouse space and you feel safe, welcomed in a female only workout facility. Shout out to Celia for motivating me through the process. I loved how they have trainers always on the floor to make sure you are doing the right form. Make sure you bring water, a towel and indoor shoes! For parents, they have a play area for your children so you can focus on YOU. 30 minutes is all it takes for a full body workout and I was told you have access to multiple locations with just 1 membership. After trying out 30 Minute Hit, it is definitely a new workout option other than going to the gym!

I started my 30 minute hit journey last October 2021. I have been very *stationary* since the pandemic began and I started getting tired easily. It made me realize that I should go back to working out regularly and start eating healthy since a lot of people are getting sick. I decided to try going to the gym again, since I used to go to those regular gyms. For other gyms, gym memberships don’t include trainers and 30 minutes in regular gyms don’t burn lots of calories. Since I just wanted to do cardio, sweat, burn fats and calories - 30 Minute Hit is the perfect option for me. I try to go hit everyday, and all I can say is that, it’s the best 30 minutes of my day. They offer home programs as well. The trainers are super nice and motivational!!! Y’all should check it out! ?

30 Minute Hit has saved my life. After a really tough few years I needed support and a place to workout consistently as well as a form of exercise that would allow me to manage and relieve my stress. What I didn't expect, was the feelings of success and accomplishment that hitting those bags would bring me. It feels really good to connect with those bags and work on my form so I can improve and Hit harder. We are such powerful creatures, and when we have a healthy way to channel that power we see benefits to not only our physical health but to our mental health as well. To me, at this stage in my life, the benefits to my mental health are what drive me to continue to Hit. Celia and her amazing staff are wonderful and so encouraging. They have created a safe and fun environment to workout in and to belong to. We need to thrive not just survive. Having 30 Minute Hit to go to gets me through my days with more joy. Plus, there is nothing like the sound and feeling of solid hammer! :) I feel grateful and excited to move into this new year with 30 Minute Hit as a huge part of my wellness routine.