1st Pest Control
4.5/5
★
based on 8 reviews
Contact 1st Pest Control
| Address : | 7187 Honeyman St, Delta, BC V4G 1E2, Canada |
| Phone : | 📞 +8778 |
| Website : | https://www.1stpestcontrol.ca/ |
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| City : | G |
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Kedean on Google
★ ★ ★ ★ ★ This company was so good I was inspired to write a Google review! Extremely informative and reassuring which is much needed if you find yourself needing to call pest control. Kate provided me with a bed bug treatment and a couple of K9 inspections. She is extremely knowledgeable and clear with options/pricing/product details, and her K9 Halo is the sweetest and smartest. I would recommend this company to anyone.
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corin heinrichs on Google
★ ★ ★ ★ ★ I sent an email to every pest control company I could find in Vancouver to inquire about services over the holidays. Matthew actually took the time to call me and get more info. After learning that I was a tenant in a not ideal situation and that we might not even be using his services, he spent 30 minutes on the phone with me educating me on how to keep my home safe. He answered all my questions and really went above and beyond to help me understand how to best deal with the issue. I truly appreciated this so much and left the call feeling confident on how to proceed. Amazing customer service and knowledge!!
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Sherwood Manor on Google
★ ★ ★ ★ ★ Property manager here for an apartment building in Abbotsford. Very pleased with 1st Pest Control. William is our monthly pest control technician and has done a wonderful job of baiting/setting traps for rodents. William is incredibly knowledgeable and friendly. Just a pleasure dealing with him and he has given us so much insight. Thank-you!
We have also used the services of Kate and her working K9 named Halo from 1st Pest to preventively check all or units for bed bugs. The inspections were a joy. Amazing how well Kate handles her K9 Halo and we are grateful to have their services. Kate has excellent etiquette with our tenants and put everyone's minds at ease. Thank-you!
Very professional team and knowledgable; highly recommended.
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Andy Leung on Google
★ ★ ★ ★ ★ Dennis is an exceptional pest control specialist. He has explained in details about my home's mice infestation problem, set up traps, and followed closely and regularly until the infestation has gone. Last but not least, he has sealed all rodent holes in all corners found to prevent future infestation. Very professional and friendly to work with!
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Eric Yan on Google
★ ★ ★ ★ ★ I was quoted $75 for a visual flea inspection for the purpose of moving out of our rental apartment.
On the day of the inspection, I was informed that not only would there need to be a follow up visit after 7 days, it would cost an additional $75. This was all new information to me, and none of this was mentioned in the email correspondence with the company. Unfortunately, my lease would expire before the technician could come back in 7 days.
As a direct result, I was forced to pay a fine to my rental management company for failure to obtain a flea inspection.
1st Pest Control might do great work, but without proper communication with clients, it does not matter.
When I hire a company for a service, I reasonably expect to be fully informed of the total price, as well as details about the process and timeline of the work in question. I received none of this with 1st Pest Control, resulting in direct, negative consequences for me.
For the above reasons, I will look elsewhere in the future.
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Crescent Housing GM on Google
★ ★ ★ ★ ★ Kate & Halo are a great professional team. Low key, curteous, thorough, postive and professional. Thanks for your on-going work with us.
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J N on Google
★ ★ ★ ★ ★ I used the service for one year at two different properties. The pricing and tech services were fair and effective. However, I tried to schedule a second meeting (that would I'd pay for) with a tech to discuss exclusion work that needed to be done at a property. The admin assistant, Trina, was very dismissive and unhelpful. Finally, she stopped replying to emails. I cancelled my service shortly thereafter. Would not recommend.
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Curtis Engel on Google
★ ★ ★ ★ ★ We had an ant treatment done in our townhouse. The technician arrived on time, was super friendly, and got the job done quickly. We told her the areas of concern and she inspected and treated them all. We are very satisfied with the service we received. We highly recommend 1st Pest Control.
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