West Champlain Family Health Team

2.4/5 β˜… based on 8 reviews

Contact West Champlain Family Health Team


315 Pembroke St E, Pembroke, ON K8A 3K2, Canada
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Amber on Google

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I have been calling for 3 days and nobody ever answers the phone and no way to leave a voicemail. I haven't even had my appointment yet and I'm already frustrated with this place
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Jason kaiser on Google

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No voicemail. I am a new client and got called into work this morning. Called in access of 5 times between 8:30 - 8:50 when there considered to be β€œopen” to reschedule my appointment that was meant for 8:30am and no one answered. Terrible receptionist if there even is one.
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V McClement on Google

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Extremely basic healthcare very limited appointment times and dates, extremely hard to get a consistent answer from the staff. Too much misinformation between staff and it doesn't meet the needs of the patients Only good thing is the parking.
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Beth Beanish on Google

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I just delisted myself as a client. I was going to anyways, because I live in Ottawa, but man alive trying to get ahold of this office was nearly impossible. When I finally did, and told the lady the difficulties I had she didn’t care whatsoever. I also informed her of the rest of the reviews that have the same problem as me: if you need to make a doctors appointment and nobody ever picks up the phone, then how are you supposed to make an appointment? (THEY ALSO DO NOT HAVE A VOICEMAIL SO GOOD LUCK) Nobody has hours in a day to try and get ahold of their doctors office. If you can find a different doctor, highly recommend that you do...
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lestruites on Google

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impossible to get hold of them it's like no one is there and when you try to go there they stop you and wont let you in the building without appoint . but cant get appoint because no one answer the phone
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Lori Turcotte on Google

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I use many services there the staff entirely is amazing!! No problems with reception appts or awesome service everytime!!!! The people in this building have helped me to change my life take care of all needs in a very positive atmosphere! They treat you like a friend or family! Would give 10 stars if possible! Keep up the awesome service and compassion!!
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Brenda Carter on Google

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Horrible experience so far had my appointment rescheduled 3 times spoke to Danielle receptionist expressed my frustration she didn't want to hear it and hung up very unprofessional
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Bethany Murray on Google

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They were great to deal with and Dr. Denis was a very nice OB… except for during labour, I was given a medication I specifically asked not to have… it caused me a lot of grief afterwards. Wouldn’t recommend this place since a person’s medical rights are not respected. But if you enjoy medical malpractice, this is the place to go!

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