Van Medic

Name: Van Medic
Address: 4026 Chem. du Bois-Franc, Saint-Laurent, Quebec H4S 1A7, Canada, S, Canada

3.4/5 ★ based on 8 reviews

Contact Van Medic

Address :	4026 Chem. du Bois-Franc, Saint-Laurent, Quebec H4S 1A7, Canada
Phone :	📞 +7999
Website :	http://www.taxivanmedic.com/
Categories :	Taxi service , Handicapped transportation service ,
City :	S

4026 Chem. du Bois-Franc, Saint-Laurent, Quebec H4S 1A7, Canada

Best Taxi service in Canada

S	Shawn Barrett on Google ★ ★ ★ ★ ★ Absolutely the worst experience ever!! After having 3 surgeries this week they came to pick me up. Driver was upset because I couldn’t detach my own iv. Rude with me rude with the staff. Once arrived at destination he got the iv tangled in the wheelchair wheel and ripped it out. He laughs and said “things happen” after the procedure we called again to bring me back. This driver showed up with a wheelchair that had no iv post so I was asked to hold my own antibiotic bag. Luckily I was smart enough to clip it to the visor. On top of all this the van has no a/c and it was 40 degrees out. NEVER USE THESE GUYS. SO BAD!! They shouldn’t be allowed to transport hospital patients!
E	Elaine Rosenberg on Google ★ ★ ★ ★ ★ Amazing service! My mother had a hip replacement surgery on Monday and was released from Hospital on Thursday. I never used this service before, but we were completely dependent. I cannot thank them enough - we were absolutely thrilled by the quality of the service and attention to care. My Mom was transported from her hospital room to her home including all bags and flowers on time and without complications. I highly recommend this service and was touched by their attention to the patient's needs after surgery. Thank you!!!
S	Sam Pavlakos on Google ★ ★ ★ ★ ★ I used Van Medic's service yesterday to schedule the pick-up of my mom from the hospital. She's wheel-chair bound, and we normally use STM's adapted transport, but they were completely booked. I had to Google search for a local service and to be honest I was not encouraged by all the poor reviews for the local taxi services. I called a few places and they could not help (too busy) before I called Van Medic. The dispatcher was polite and professional, he said he'd take my reservation for same day service but advised me that there could be a wait-time of up to three hours from the scheduled time. I accepted because I had no other options, I needed transport in a hurry because of the coming snowstorm. The appointment was booked for 4pm. The driver Nadil showed up at about 4:15 thankfully and from the moment he met us he provided very courteous and professional service. The ride home for my mom was very pleasant. When we arrived we discovered my mom's wheelchair elevator was not working. Nadil had no problem helping me lift my mom and her chair up a couple of steps into the entrance. Just goes to show that people make the difference! Thanks Van Medic and especially Nadil for your excellent service!
M	Mario Michael Bertone on Google ★ ★ ★ ★ ★ I use this company for my mom who is very sick for her appointments they're professional and accommodating so et the driver takes a bit of time arriving
C	Claudia Santos on Google ★ ★ ★ ★ ★ I cannot believe that I am trying and trying to make an appointment and 3 days ago I called to schedule for Friday (return after surgery), they told me call a day before. My husband called in the morning...they say call after 2 PM... than I called after 2pm ... and "Madame I cannot take your appointment for tomorrow, sorry one moment... " (and took another call). Its seems a joke... should have more companies for more fair competition and sure... good service or at least any service!
J	Jonathan Di Carlo on Google ★ ★ ★ ★ ★ Horrible service. I was using this company to get my elderly grandmother to appointments. I called the new reservation number this week to make a reservation and the agent kept saying call back later. Finally I asked them why and he shouted "because we're busy working" and then hung up. NOT RECOMMENDED AT ALL!
J	Jane Doe on Google ★ ★ ★ ★ ★ It's very cold in the vans, patients are freezing on their way to the appointments. There is no glass or plexiglass installed to separate and protect the patient from the driver so the patient can easily become infected with covid because he is placed in the car right next to the driver. The only separation is a plastic like a shower curtin which is obviously no good. Wait time is incredibly long, my mother had to wait 4 hours to be taken back to the hospital after an appointment at another hospital. The vans are old and outdated.
S	Sarah Marvin on Google ★ ★ ★ ★ ★ Absolutely terrible. Was told needed to book 24 hours in advance, not able to accommodate. Tried to walk to our destination, got lost. Call again and he says he will send someone asap. Wait for 45 minutes, no one shows. Call back, he says someone is coming in 15 minutes. Someone comes and the ride is 5 minutes, for $35. Disgusting. Booked our rides for the next day. 1030 in the morning, wait for the driver until 10:50 before we gave up and walked. Driver calls at 11:06. Took two more rides that were on time, $25 each for what would cost no more than $7 in a normal cab. Last ride, again taxi is late and we needed to be at the train station. Managed to get into a regular cab and paid $7 for what was going to cost us $25. This is disgusting and completely disrespectful to people living with disabilities. The person I was supporting had his own wheelchair and did not need assistance. I'm q restraint trained and could have strapped him in myself, not difficult. This taxi company rips people with disabilities off. We are from Ontario, and must say that Quebec has a long way come in respecting and providing services for those living with disabilities. The drivers were all very nice, the only caveat. Would not use in the future, will figure out another option ahead of time.