U-Need Storage

Affordable and a safe location. Excellent staff to manage communications with.

Staff was very knowledgeable, friendly, and flexible. Extremely affordable rate for parking. Thanks!

Have 2 units in here. Great place, 24hr access. Would be a 5 star, but getting a little congested and not as easy to get through some times.

Original review - Nov 2019 I stored my RV there for 4 years, it was great as I live just off of 3rd Line. I put up with a price increase (it's business, I get it) but then with practically no warning I was informed that more space was required for their container business and so I had 30 days to move to another location (Milton or Stoney Creek) or cancel my contract. Again, I understand it's a business and financial decision but it made me feel like my business and loyalty with them did not matter - only the $ did. Unhappily, I stayed with the company (it was still a good deal) and moved my RV to Milton. Update Mar 2020 : To my surprise, 3 months after my review, I was contacted by their general manager. He explained to me that the personal storage business is a new area for the company, and was very honest in saying that they're still figuring out the best way to service their customers. He reviewed my case with me and agreed that it was not handled in a way that represents the values of the company and how they want to service their customers. He then offered me my original storage spot back at the same price. I have to admit I was very pleasantly surprised. Considering the high demand for their services, they could have (like many companies do) just ignored my case - but they didn't. They recognized something that wasn't right, addressed it and corrected it. If only more businesses acted that way there would be a lot less 1 star reviews on Google. I'm changing my rating to 5 stars because they have proven to be responsive to their customers feedback, willing to admit mistakes and take action to address them, respond quickly when contacted and offer a good deal for the money.

My issue has been resolved with U-Need Storage to my satisfaction.

Very good prices and staff always available to solve our problems. I recommend 100%!!!!

Great pricing great spacing and I love the lot I'm looking into storage and I believe this might be the spot for me

I am happy with their service. I will most definitely use them again. Great place to store stuff easy access.