Tim Hortons

2.6/5 β˜… based on 8 reviews

Contact Tim Hortons

Address :

5095 Yonge St, North York, ON M2N 6Z4, Canada

Phone : πŸ“ž +9
Website : https://locations.timhortons.ca/on/north-york/5095-yonge-st.
Categories :
City : N
Description : Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini.

5095 Yonge St, North York, ON M2N 6Z4, Canada
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Maria Sanna on Google

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This tim Horton’s is by far the worst. 4;00pm on October 21st and you don’t have bagels when I see the whole rack in the back. Lazy people don’t want to work poor customer service. There is an older Asian lady with glasses that she should be removed from any jobs completely she is simply rude and arrogant.
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Edward on Google

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Good morning I was in Tim Hortons located in Loblaws North York Empress at 10am on 10/28/2021. There was a gentleman serving and taking orders in front. He was so rude and yelled at my wife while she made her orders. Even when she proceeded to make a payment, he kept yelling at her and showed very bad attitudes. We were very calm with the whole ordering process and didn't understand why he shouted at my wife for $8 breakfast order. The line was not long. There was around 6 people in line and it was 10am so there was no rush during rush hour. I wasn't happy with his customer service so I told him why he acted like that and he needed to apologize my wife. He said he didn't have time to apologize customer and just ignored us. We never had any experience like that in this Timmy's location. We weren't happy and we didn't want to come back. he was the only man working in Timmy's and I hope store owner/Timmy's had the right approach to train employers to treat people right.
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Tenzin Oshin Norzom on Google

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They gave me coffee for steep tea twice. I could not go back because I was running for work. This time they gave steep tea but got the cream n sugar wrong after I told them many times. Ughhhh.
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niki gerami on Google

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I hope google map would bring an option for 0 stars. The staff at this location has always been rude and impolite. The experience I had today was the worst. They got my order wrong and I had to go back and then they refunded me with 10 cent coins for a wrong amount and had to go back again and they still didn’t accept their mistake. I would suggest everyone going to the tim horton located at 4986 yonge street instead of spending a penny here.
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Travel With Bruce on Google

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This must be the worst Timmy's in Canada. REALLY BAD attitude with many of the staff. There are a couple of asian staff working in the morning that are good at their jobs and nice, but the rest of the staff look sideways at customers in total disgust. It is like they are trying to be very rude. So at 12:15pm there are 7 people in line waiting and I see the really rude staff person walking in the produce section pushing a cart buying groceries in their Timmy's uniform. Ah hello IT"S LUNCH TIME!!! you have a huge line up and your staff just wander around the produce section ????
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nick knickle on Google

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I do not like posting bad review but wow coming here is the hidden gem of bad tims. This location is inside loblaws. When i came today only the younger guy working here took his job seriously. And the sandwich maker. However one employee instead of helping the guy she just walked out and did not help until it was really busy. This is the only time i will come to this location it was medicore at best.
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Patyl Astrid on Google

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This review is for Tim Hortons located in Loblaws North York Empress . A 1 star review is too much on this place and the whole staff. I would gladly place a -0 if I had the opportunity. The staff is the rudest i have encountered. Not one but ALL OF THEM. I am a loyal customer (every morning) despite their mood swings. But today was the last straw, actually two days in a row. I have been ordering a decaf latte for over a week now and today the gentleman at the counter told me they dont serve decaf although I told him that is what my order was for the last week + . He was RUDE, angry and VERY UNPROFESSIONAL. It looks like the new staff is being trained to be as rude and dismissive as the old staff. I dont understand why no one does anything with the history of bad reviews below. I took my business to SECOND CUP (on the first floor of the mall) and would advise every unsatisfied customer to do so from now onwards.
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Anna P on Google

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I am always intrigued by places with many bad reviews and I love to check them out to test whether they are so bad indeed. To my surprise (and I hope I am not going to jinx it) so far I've had only good experience at this location - but I have to admit that I never ordered anything more complicated than medium double double and a muffin. first of all the location is really convenient - right by the entrance to the subway station, for those who commute to work or school in the area. I actually found the staff really fast and kind, and nobody was ever rude to me there. it seems that it is a really good team and they do their best to serve heavy traffic there (fast food places tend to be understaffed these days, and there is only that much staff can do when there is a long line up and everybody is placing take out orders heaving forbid trying to customise as if it was a fancy restaurant). anyways, I really enjoy going there - but I am the type who budgets a few extra minutes for my commute so I am not overly stressed out if there is a line up or people are super slow with making up their minds while placing orders. kudos for the staff for keeping high spirits and being so energetic and super patient in the same time!

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