The Waring House Restaurant, Inn, Conference Centre & Cookery School

Be prepared to wait. Limited service during our visit. Food had good flavor, but served lukewarm. Price of food and overall experience was disappointing.

First time here, would definitely recommend. Spent a night on a girls' trip. The room was clean and comfortable. Front desk staff made a reservation for dinner at Amelias Garden. Dinner was great, lamb shanks tender and delicious. Loved the mushroom tart. We shared the Chocolate Raspberry Truffle Torte - it was out of this world! Jeremy made the whole experience extra special. He went above and beyond with his service, suggestions for drinks and food. He had a lot of tables to serve but managed to do everything cheerfully and efficiently. The breakfast was okay, understand that options were limited given staff shortages. Heather was great; very friendly and patient with our numerous requests for extra milk, more tea, more coffee, etc.

Booked and overnight for valentines day (our anniversary as well). We checked in and went to the bar for a drink prior to supper. We told staff we were ready to be seated in the restaurant and subsequently waited an additional 30 min - staff apologized. We ordered right away and then waited an additional 40 min for our 1st course of tomato soup, which was tepid. Complained to staff who apologized. Main course of steak arrived which was also barely warm. Went back to room for the night and in the middle of the night realized we were out of toilet paper with no additional rolls. Both the room and restaurant were great. Food was cold. Staff again apologized and offered compensation for our less than memorable experience. I contacted them twice and was assured a call back from management. Nothing heard.

Food was moderate, not spectacular. Our server was very kind, accommodating and a pleasure over all. We were gifted a giftcard for our wedding and when we went to pick it up the guest service attendant couldn't find it so we waited about 10 minutes to get that sorted out, an acknowledgment/apology for the wait would have been appreciated. We didn't mean to be a burden and absolutely felt like we were.

We had booked for a romantic getaway and had a premium suite. The room certainly was premium. We had a crazy huge bathroom with a big soaker tub. I do wonder why in such a huge bathroom they put such a small shower but the tub made up for it. We had a separate living room and bedroom with a double patio door in each that walked out onto our private patio with our own 2 person hot tub. Absolutely lovely! And it was really nice to have bathrobes included. There was evidence that some tender loving care was required; some mildew by shower fan and the outdoor wood framing around patio doors needs sanding and repainting but over all very lovely. We never were able to use the TV or the phones in the room. We ended up just using our cellphones to call reception; we had no coffee creamer left for us. It was nice having glass wine glasses and actual coffee mugs, really liked that. They also had a wine bottle opener which was handy since we forgot to bring one. I would suggest you make sure you have all your coffee supplies on arrival as they don't replenish because of Covid and it wasn't nice discovering there was no coffee creamer at 6:30 am. I would also ask how to use the TV at check in, we never did firgure it out. Not terrible because we had the hot tub, soaker tub, and games but one night we were hoping to watch movie in bed and felt it was too late to call reception, only security there at that time. The sitdown full service breakfast was also lovely but be prepared for more of a diner experience. Staff was fun but certainly not fine dining type of thing. They would dress the table as you stood there, drinks came sometimes at breakfast, sometimes separately, one time I got juice while my husband had none. It was kind of comical really. Coffee and breakfast were cold mostly and eggs over done but at the same time we enjoyed the experience of full service and antics. You could see some people were expecting a much more high end service. We actually had lots of laughs and overall enjoyed it. Dinner was much more professional, food was sensational. It was also nice to walk to town. The first night we walked to Black Prince Winery and had a lovely bottle of wine and fire baked pizza on the vine covered patio. All in all, every space was unique and charming and glad we booked here.

Dissapointment doesn’t begin to describe our stay this week Aug 18 - 20th 2021. Actually the restaurant side deserves 5 stars, they are struggling with staff shortages and training new staff but Heather, Roy and Jeremy did not disappoint in the least, they went out of their way to make our meals fantastic and the kitchen staff must be included in in the compliments. But thats where it ends, maintenance / repairs is just about zilch this place is going downhill at an incredible speed, house keeping is struggling to maintain the barest semblance of clean and it must be hard for them when the place has been let go so far. This problem is not new, it’s not covid related, it started long before that, it’s management related. When we complained within 15 minutes of checkin that there was a foul smell in our room we were told that they were fully booked but that if we left the room for 35 minutes after housekeeping arrived they would install an air cleaner that would take care of the problem. So we left for about an hour, what a wonderful welcome. It was better when we went back but no one called to check with us, we were left to disconnect the machine and remove it ourselves. When we came back from dinner the smell had returned, not as bad but still unpleasant. Faced with the choice of driving home ( 400 kms. ) or making the best of it we stayed. Thursday we spent the day looking for alternate accommodation but nothing was available on short notice so after airing the room for several hours and not wanting to go home early we again stayed. There are so many things wrong with room 12 that I can’t list them all here but I don’t believe housekeeping that ” someone must have spilled a bottle of perfume”. I believe thats it’s mold or mildew, have a look at the pictures, I will be contacting the local health unit to investigate. So that no one else has to experience the headaches, sneezing and watering eyes. Beware of room 12 and the hall near it. Just look at the pictures or the rotting window sill, the rotting sliding door the mould and dirt throughout The House Next Door. Covid be damed there is no excuse for dirt and mold. To add insult to injury on checkout the clerk inferred that I created the problem by not getting back to them and informing them thar there was still a lingering smell after the air treatment. Where is management, why didn’t they check with us ? Had I been the manager I would have been over to the room with apologies for the inconvenience. This is how they treat repeat, loyal customers. BEWARE !!! They passed my concerns on to the owner but it’s been six days now and no contact whatsoever, I guess they just don’t care.

Was expecting more.. more clean.. more fitting for the price of the room. The service that we experienced in the breakfast area was something we never have experienced. To each their own. Some people have different humor. But if this was another place where I'd be paying for my breakfast, I would have walked out. Cold coffee.. warm orange juice.. the poor young kids can't do anything. This one waitress takes over everything. Room was musty.. real musty. Air con did not get cold.. had it cranked all night. Will not be returning. I'm sure there is other places in the area.

Spent 1 night here. Room decor was dated but it was clean and the bed was comfortable. Food in the Dining Room & Pub was good. Staff were very pleasant and hardworking as they were understaffed. Garden patio was beautiful but closed- no serving staff available.