The UPS Store

2/5 β˜… based on 8 reviews

Contact The UPS Store

Address :

155 Main St E #4A, Grimsby, ON L3M 1P2, Canada

Phone : πŸ“ž +999
Website : http://theupsstore.ca/295/
Categories :
City : M
Description : Store offering shipping, packaging, printing & other services, plus office supplies.

155 Main St E #4A, Grimsby, ON L3M 1P2, Canada
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Jacqueline -Independent Scentsy Consultant on Google

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I unfortunately have to give this location 1 stars ( less if I could) Went in to drop off about 6 small bubble envelops with pre printed labels on them, that I had paid for already on my business account. I went in and the young man at the counter was not wearing a mask and not behind any kind of plastic partition. He eventually put the mask on. I was told that I could only drop off 3 pieces per day. I was extremely confused by this, as the envelop were small. I asked why and was met by a very intimidating stare by the owner on this computer, not saying a word. I had to stand there and pick 3 packages out of 6 to send out. When I handed over the 3 envelops, the young man behind the counter just stood there staring at me. No β€œ that’s it!” No β€œhave a nice day”. Instead, I received a β€œyou can leave now” stare.
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Angela DiFruscia on Google

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I accidentally bought to many inks and the owner, Dave, was very understanding and friendly. He didn't harass me and ask me a million questions. He just checked in the boxes to make sure the pods were in the boxes (understandable) and refunded me. Not sure why everyone on here is so nasty. Try to remember before leaving a review that an error in UPS isn't always because of a specific location, and could be due to UPS as a company. Don't just automatically leave a bad review for the closet UPS to you.
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Natalia M on Google

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I love this store. It has great location with lots of parking. Broad selection of products and services, and what's more-- if they don't have the box you need at the store, they can order it for you for the catalog. The people who run the store are wonderful-- patient and helpful. They will help you fill out all of the paperwork and also pack the package in the best way possible so that your shipment gets to the designation safe and sound. Trips to this UPS store are always a great experience
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Bob Chick on Google

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I really don't see where the harsh reviews are coming from. I went to the UPS Store today. The staff were friendly, efficient, and professional. In fact, I tried to leave a couple of dollars for coffee in recognition of the good service. But the gentleman helping me refused to take the money. Instead he asked that I contribute to the Grimsby Benevolent Fund so as to help those less fortunate. -- Kudos to the owner/staff of the UPS Store Grimsby!
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Sarah Hotrum on Google

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Owner is very rude and condescending, went to drop off an Amazon return, in a small envelope, wouldn’t take it, apparently it was too much of an inconvenience, would give zero stars if it was an option.
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Michael Costa on Google

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If i could i would definitely leave less then 1 star. The owner is extremely rude. Came to drop off 5 extra small packages ( led brake light bulbs) the owner tells me 3 max a day. I was confused and asked him why. He explained thats how it goes. I take in many packages a day and if i keep doing that then the fire department will be on his case. I said how will 2 more small packages the size of my palm will make a difference. He just gave me a dirty look and stood there. The young kid also just stood there. I asked him to complete the process and he said no you can leave it'll be done. And i said no you can do it before i leave.. And in any case if your store is capped out with packages then limit the day not the customer coming in. I explained if you only had 10 customers for the day instead of 20 like you had yesterday what does it matter. Again no answer just a dirty look. Then went on about owning this store for 15 years and so on. Personally i don't care. Horrible customer service. Horrible ups representative. Cap the day not the customer. If ppl show up late then say sorry we are maxed out for the day. As per your fire department claim. I will be contacting head office and make sure this situation is dealt with.
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Andie Maxwell on Google

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disgusting customer service the old man there told me to never come back when i nicely advised i had a medical exemption unbelievably rude he should be fired. especially since i went in there a few days ago and not a single person was wearing a mask - if my parcels don’t get sent i know who to blame
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MrDiezel9000 on Google

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This store does indeed put a limit on how many packages a day can be dropped off per customer. First time here and very disappointed.

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