The Family Centre - Edmonton

Name: The Family Centre - Edmonton
Address: 9912 106 St, Edmonton, AB T5K 1C5, Canada, K, 5, Canada

3.4/5 ★ based on 8 reviews

Counselling Services

No matter what you’re going through, the Family Centre is here for you. Our mental health therapists are experienced in a broad range of issues and can help you understand your situation better and figure out ways to move successfully through it.

Contact The Family Centre

Address :	9912 106 St, Edmonton, AB T5K 1C5, Canada
Phone :	📞 +7899
Postal code :	5
Website :	https://www.familycentre.org/
Categories :	Family counselor , Counselor , Translator ,
City :	K

9912 106 St, Edmonton, AB T5K 1C5, Canada

Best Counselor in Canada

B	Brianna Jackson on Google ★ ★ ★ ★ ★ Had a great experience here. Receptionist is pleasant, minors are able to see a councillor without parent consent. The councillor I had was very kind and patient. As they are students in training, there is a quick form at the end of session for you to evaluate how the session was. Definitely recommend.
j	jordan broder on Google ★ ★ ★ ★ ★ The Family Centre has been an amazing resource for both my family and my ex's family. They have great counsellors and programs at affordable rates for those who can't afford a high priced therapist or courses on co-parenting or separation. I would highly recommend this place to anyone with parenting or family issues.
s	sarah schmitz on Google ★ ★ ★ ★ ★ I cannot say enough about the staff and the program at the family center. they have given my family opportunity for growth have given me a mother an opportunity to understand my children my family dynamic being a separated parent so that I can improve their lives and our lives. their counselling services have created opportunities for my children to speak their truth and find a sense of well-being. There isn't another program that has offered such a well-rounded family opportunity that I have seen and I would suggest the classes and the people to any co-parenting family single family anyone! I believe you'll find a lot of Truth and understanding when things are so grey instead of black and white. For me and my children all I can say is a big thank you.
R	Riley Moss on Google ★ ★ ★ ★ ★ I had originally really loved this place and referred multiple people here to get therapy. My first round of session were incredible. My second round was awful. I had set up my first session with Caitlyn and she didn't call during my scheduled appointment time. I had to call and ask what what going on and the receptionist said she didn't know. I had asked for a new therapist at this point because I don't appreciate my time being wasted. I had specifically set therapy before Christmas because I need it and had the appointment set up for awhile. I still have yet to receive a call back from intake to set up a new session. When I initially made the request for the session they called me back within the hour. You'd think they'd be more diligent with their staff considering the therapist no showed.
J	Julie Davis on Google ★ ★ ★ ★ ★ I have been dealing with the Family Centre for a few months now. I make calls to the centre and the receptionist has been extremely rude. I don't know how they keep someone on with such poor communication skills. I have had to deal with a Taylor Formanek because of a family matter. She doesn't return calls or even answer my calls period. She is incompetent with taking care of matters in a prompt manner. I am supposed to be paid by the Family Centre for services rendered but how do you get paid when she chooses not to speak to me. I am so sick of having to deal with her! I'll be glad when she is out of the picture!
A	Alisha Charles on Google ★ ★ ★ ★ ★ The Family Centre has helped me grow, learn and understand so many new things about myself. They staff there is amazing. I have done individual and couples therapy here and they sessions and the help the intern therapists provide is amazing. I also appreciate the affordable rates because without it, many of us that are struggling wouldn't be able to get the help that we need. I especially want to thank the kind receptionist (I didn't get her name) who works days on Mondays. I always speak to her whenever I want to book my appointment and I just want to say she has been such a big help and so kind whenever I need to book or cancel my appointments. She goes out of her way to make sure the timings work and explains everything so kindly. You're the first person that people who want to get therapy talk to and I want to tell you that you are making a great impact. Thank you for being so kind. Thank you, thank you, thank you! I will continue to recommend The Family Centre to all my friends and family.
K	Katie Shae on Google ★ ★ ★ ★ ★ My personal experience was not great. It’s not really the person who was doing my assessments fault. I feel there could be some improvements on their intake forms. Perhaps adding a section for previously diagnosed psychiatric conditions so that proper matches can be made. Also having an expectation for a client to resolve their issues they are facing in one session in my opinion can be extremely damaging. On a positive note I was able to book an appointment within a day of calling. If you are in need of some quick tips and feel you have the ability to direct the meeting this is the place for you. If not Rachel Hollis or Gabrielle Bernstein can probably be a more efficient use of your time.
R	Robyn Hargesheimer on Google ★ ★ ★ ★ ★ I had an incredibly poor experience with the family centre. My therapist had left the clinic without warning or explanation from the family centre after months of building a rapport. It took 3 phone calls to be transferred to the appropriate receptionist to find out why my appointment had been canceled. The way this situation was handled was inappropriate, unprofessional and incredibly distressing for someone who struggles with mental illness. In addition to this, they have yet to return the $180 I pre-paid for my canceled session. I would not recommend this place to anyone and will be taking my business elsewhere.