The Brownstone
3.9/5
★
based on 8 reviews
Contact The Brownstone
| Address : | 845 Jet Ave, North Bay, ON P1B 6G7, Canada |
| Phone : | 📞 +7979898 |
| Website : | http://www.thebrownstone.ca/ |
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| City : | B |
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Cody Belanger on Google
★ ★ ★ ★ ★ The showroom is GORGEOUS and as you walk through you are imagining how gorgeous everything would look in your home. Spent hours there and felt so fancy!
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Tomor Tamil on Google
★ ★ ★ ★ ★ Unhelpful. They just want your money they don't care how stressful it is and expect the customer to problem solve. They are the "professionals", they should think about contingencies.
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Alexandre Karassev on Google
★ ★ ★ ★ ★ We recently bought a countertop from these guys. First of all, we have no complaints about the countertop itself - in fact, it is a beautiful quartz countertop from Cambria. But the install was rather unsatisfactory, and the subsequent treatment of us by the Brownstone was outrageous. Few days after the installation was done, we noticed that part of the countertop is substantially unleveled (about 8 mm compared to the rest of the surface). Nor during the initial measurements, neither during the installation were we told that our cabinets must be leveled. Moreover, when we asked guys who did the install they told us not to worry about it and that they use shims anyway (which is what we expected). When we contacted the Brownstone, the person went on to tell us first that this is not a big slant (8 mm, really???) , that our cabinets were not leveled, and moreover "our floor is not leveled" (sic!). What does floor to do with it??? Then he left telling us that we should contact Cambrian since they did the install. We paid almost $ 6000 for this countertop and we really did not expect such treatment.
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Laura S on Google
★ ★ ★ ★ ★ We worked with the brownstone to create our new kitchen. It's beautiful and great quality! installers were quick and meticulous. During the planning, John thought of everything. Things arrived on time, and we are very happy we chose the brownstone! I would definetly use them again, and we recommend them to everyone. Very satisfied!
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Tim Lacelle on Google
★ ★ ★ ★ ★ At Gus North Bay we have worked with the Brownstone on many projects, they are professional above all else, great design ideas and have worked within our deadlines. From start to finish their management and installing staff our just great people to deal with. I highly recommend them.
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Frances Morawski on Google
★ ★ ★ ★ ★ Great contractor to work with. Love our new cabinets
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K Thomas on Google
★ ★ ★ ★ ★ I called last winter to get a quote for my bathroom. They came, inspected and assured me they would get back to me within a week. When I tried to call, I kept getting the same response, that they would get back to me. They never did, so I gave up. I'm not going to chase them. Very unprofessional! I would not recommend.
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Cathy Richardson on Google
★ ★ ★ ★ ★ We are very pleased with our custom kitchen by Brownstone! John and Judy provided exceptional design services, timely installation and fabulous product. We love our new kitchen and bathroom and appreciate their insight every day in our new space. Thank you so much Judy and John!
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