TextNow

3.8/5 β˜… based on 8 reviews

Contact TextNow

Address :

420 Wes Graham Way, Waterloo, ON N2L 0J6, Canada

Phone : πŸ“ž +778
Website : https://textnow.com/
Categories :
City : L

420 Wes Graham Way, Waterloo, ON N2L 0J6, Canada
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Darryl Jones on Google

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It appears to be a haven for scammers... I've received calls from someone using this service to operate a fake money order scam. They have information on their web site that indicates that this is a common problem and I can see now that it's pretty easy for a scammer to use this service from another country (Nigeria, etc.) to make calls from North American phone numbers. There are definitely some things TextNow could be doing to better limit this problem aside from offering a subpoena process for law enforcement. It is easy to block calls from individual phone numbers coming from TextNow, but that really doesn't solve the overall problem.
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Teresa Dawn on Google

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Would love to give TextNow a -5 review but that's not an available score. I DARE you to try to call the customer service...give it a try. I have been on hold with these people for an hour at a time before my battery ran out. I have tried multiple times...I'm talking 13 different times and they STILL WILL NOT ANSWER the phones!!! All I want to do is CANCEL the $ 26.00 from coming out of my bank account every month. TextNow is Horrible!
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alexis vaughn on Google

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Worst app Ive ever used. Phone call quality is terrible and doesnt allow texts to be sent or received half of the time. My account was flagged for terms of use violation not once but twice and yet not one agent can tell me what the exact reason was nor can they fix my account. They refuse to escalate my complaint to a supervisor and i was basically told it wasnt worth their time and the convo was a waste of their time. Way to go with the steller customer service. I lost so many valuble contacts for my business that its devastating to my income.
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Morbeus fp on Google

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I don't deal with companies that don't have humans on staff. This organization is strictly by internet and I strongly believe that one runs into problems that have to be resolved by the human touch which they lack. Also I get a lot of strange calls through their system from fraudsters to unknown parties. For these reasons I feel awkward about dealing with them and don't trust them.
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Rhonda Lee on Google

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Absolutely ZERO customer support. You are blocked at every turn to get real support, or info beyond their childlike videos and monosyllabic advertising. If you call the phone number, its just a laughable recording saying they look forward to hearing from you, but no opportunity to leave a message AND . . . they have a message related to harrassment (?) that just gives you an email address -oh yeah "real concern", there. Good luck trying to figure out how to connect "directly" with this group unless you go in person and bang on the door. Absolutely isolated from feedback or their customers. They could be here today and gone tomorrow. No one would notice, because they don't actually exist to connect with others
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Maribeth Haczewski on Google

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My service is horrible! I have purchased two different phones from TextNow none of them work! Here's what I get. Your phone is not compatible! Can you believe that it's a TextNow phone! And then I go and pay $40 a month and it doesn't work! Email after email nothing no response it's the worst freaking thing ever! I know somebody's reading the saying well why don't you just cancel and get a different phone or whatever because I am a 51 year old grandma on Social Security raising her seven year old granddaughter and I can't afford it! That's why these things are out there but because we can't afford it does not mean we could be ripped off and taken advantage of! I'm tired of being ignored!
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Edwin Spencer on Google

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Well I wasn't there I know this come up Google maps or something trying to get Google comments. Text now is the most terrible telephone app I have ever encountered
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Shaina Lynn on Google

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My sons account was flagged due to terms of service violations. I am not aware of him doing anything...has ANYONE been able to at least get back into their account even if you cant use the same number? There are some texts that we would like to access. Thank you for any input. I would not suggest this app for anything of high importance.

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