TD Canada Trust Branch and ATM
2.7/5
★
based on 8 reviews
Contact TD Canada Trust Branch and ATM
| Address : | 394 Bay St., Toronto, ON M5H 2Y3, Canada |
| Phone : | 📞 +987 |
| Website : | https://www.td.com/ca/en/personal-banking/branch-locator/%3Fy_source%3D1_Mjk0MTk4NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D%23/%3Fid%3D1216 |
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Samira Now on Google
★ ★ ★ ★ ★ Disgusting customer service no one knows what they are doing doesn't even know what a cheque is. Tried to see what their name was it was around 4:20 on May 10th two ladies ( and I use the word lady loosly) one was an asian women who wouldn't even tell me her name and was probably her first day on the job! I really can't express enough how disgusting and pitiful the customer service at this branch was! Very very unprofessional. Please train people before you hire!
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K K on Google
★ ★ ★ ★ ★ There is always long lines at this location. It’s a big space with a lot of room to sit but seems a little unnecessary. Do patrons actually sit to hang out at a bank? I’ve never seen it. There is access to the PATH of you go down the stairs.
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Mohit Sharma on Google
★ ★ ★ ★ ★ Great bank branch. Very casual, modern and relaxed. Has a great view of the old city hall through the glass walls. The furnishing is more like a casual artsy cafe rather than a typical bank.
A giant screen gives weather predictions and news headlines, tweets etc.
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ALIREZA DUSTDAR on Google
★ ★ ★ ★ ★ Extremely unprofessional...manager doesnt even know how the banking system work...wasted half an hour to verify my ID then refused to provide me the same service i was getting on other branches...she said they were giving me services because they knew my face and didnt care about my ID.
Try to avoid this branch.
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Tian Jing on Google
★ ★ ★ ★ ★ I went into this branch today for a personal banking need. A Personal Banking Associate was highly professional, courteous, and went above and beyond to help me. I would recommend this branch!
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io media on Google
★ ★ ★ ★ ★ This is the best TD Trust downtown branch newly renovated and reopened this year. Glass like a green house full of light from all glass facade. An animated screen so huge across its wall near ceiling projecting people images, welcoming customers to enjoy banking. Cushioned seats at the front street level and down near The Path subway maze. Make yourself free coffee as a customer downstairs.
The grass is greener on this side...
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Charlotte Crawford on Google
★ ★ ★ ★ ★ Lisa was so extremely helpful, lovely and knowledgeable!!!!! She made extra time to answer all my questions without judgment and presented me with options that really felt best for me without any hidden agenda. Will be returning just to continue working with her!
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Plamen Kushkiev on Google
★ ★ ★ ★ ★ By far this has been the most unwelcoming, unprofessional and quite honestly condescending TD team I have had the misfortune to deal with. The teller was abrupt, impolite and quick to let me know I should go to another bank to deposit my cheque. I then asked Margaret for assistance, explaining that I had never experienced a similar situation, but she took no interest in us being old-time TD clients and advised us to go to RBC to deposit our cheques even though we regularly deposit at TD and had never, ever had any issues whatsoever. I then went to the branch on King/Bay and had my cheque deposited in no time, courteously and professionally. I'd avoid going to that Bay/Queen TD branch again. The worst experience and lesson how NOT to deal with polite regular customers of the bank.
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