Stannah Canada
4/5
★
based on 7 reviews
Contact Stannah Canada
| Address : | 25 Valleywood Dr Unit 15, Markham, ON L3R 5L9, Canada |
| Phone : | 📞 +8888977 |
| Website : | https://www.stannah.ca/ |
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| City : | R |
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Paul Fabbri on Google
★ ★ ★ ★ ★ |
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M W on Google
★ ★ ★ ★ ★ |
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Mevlut Yeni on Google
★ ★ ★ ★ ★ |
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Jacquie Morino on Google
★ ★ ★ ★ ★ After a few miss communications the installers were excellent. They listened to me and by the time they left I know exactly what I was doing. Thank-you for having excellent staff. I wish I had put the stairlift in years ago. Thank-you again Stannah Canada.
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Sharon Ramalho on Google
★ ★ ★ ★ ★ The research I did to find the best stair lift provider, led me to Stannah. After receiving visits and quotes from 2 other companies, I knew Stannah was going to be an great company to put the trust into providing a stair lift in my parents home. The Customer Service and Installation teams were fantastic to deal with. This company takes what they do very seriously. The lead time to order is 6 weeks, so that is something to be aware of. The only comment would be they could have stayed in touch and keep me aware of the timing. I did call during week 5 to see how much longer and I was happy to have received a call that it was ready to install.
The installation took about 4.5 hours for a curved lift. Again, outstanding service. My mother is happily able to use the stair lift, very comfortable and easy to use.
Thanks to the team at Stannah. I'm a happy customer.
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Christina Scott on Google
★ ★ ★ ★ ★ My stairlift broke down on Christmas day, it is blocking my only way to access the rear part of the home. I have abt 2 ft to squeeze by to access the stairs and rear part of the house. NO service available or tech call to help. This morning I called again and was told not to expect any service until the new year and the lady was unable to schedule a call and I was told not to expect one either. This is unacceptable, these lifts are sold to people with mobility issues but if your lift breaks down you are left without a service appointment or repair. Unacceptable.
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John L on Google
★ ★ ★ ★ ★ This review is for the custom design, fabrication, and installation of a Siena 260 stair lift system in January 2022 by Stannah Canada Inc., 25 Valleywood Dr., Markham, Ontario.
I initially spoke with Christy, Senior Advisor at Stannah who explained the models and options available, pricing, steps & times from order placement to installation in addition to identifying the March of Dimes program to financially assist qualified individuals with such devices. Her support continued during a stair lift “test drive”, through the stair measurement step, and in dealing with the March of Dimes until complete. Without a doubt, she has been one of the best company contacts I’ve had the pleasure of dealing with. If in need of a stair lift system, I would strongly recommend contacting Christy first.
Installation was completed by Craig and Dan both of whom were both;
• Vaccinated against Covid, masked, and properly kept their distance
• Very personable and a pleasure to deal with
• Knowledgeable of their product; installation quality was very high and all questions were adequately answered
• Prompt in their arrival and installation efforts which took less time than anticipated
• Tidy during their retrieval of parts & tools and during the installation & clean-up
• Thoughtful in their demonstrations and explanations of how to use the system
Although the stair lift has been in use for less than 1 week, it is obviously very sturdy in its installation & construction (tested by 2 heavy individuals) and very easy to use. Stannah products and service have my vote.
Note – I have no connection with Stannah (other than being a satisfied customer)
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