Spa du Littoral

Belle expérience. Mon fils m'a fait un beau cadeau. Essayez le soin signature avec Marie-Pier, mon dos est comme un neuf. Je suis souvent tendue, alors je vais y retourner et le soin du visage avec un bon massage. Merci et c'est dans une belle vieille maison avec une belle ambiance.

We come here once a year , and everytime is as amazing as the last if not better ! The spa is wonderful , their staff is warm and friendly , and very accomedating. The rooms are very nice , modern and comfortable . The bedding is soft and the bed is comfortable.And the price cannot be beat for a hotel 5 mintures out from the old city and all the attractions ! The only down size is their elevator is really outdated ... more like a service elevator then one for the public . You have to try their mocaccinos ! AMAZING .

Great staff. Very relaxing treatments.

I specifically booked this at this Spa hotel based on the reviews and the proximity to downtown Quebec city. I planned a quick get away for my birthday on Monday, we arrived early Sunday afternoon to check in. I was really excited to begin my stay, we went to the check in desk there was a couple in front us, I was really impressed by the explanation of the property and the surroundings and even the massage options. Then came my turn to check....the receptionist answered the phone and proceeded to book a reservation that took about 5 minutes zero acknowledgment we were standing there. Finally she gets off the phone and ask can i help (more like what the hell do I want) I gave her my confirmation and she took out the keys and registration card and asked how are we going to pay? my boyfriend paid and she gave us the keys and said the room number. ZERO mention of the surroundings the breakfast nothing I asked her about breakfast because I did book a room that included breakfast according to my booking she looks up and says its a waffle bar and its 12 and she looked back down at her screen. I decided I would try later hopefully a different clerk will be working, I had 1 more question I wanted to book a massage and considering the lengthy explanation she had given the previous guest I was hoping for the same. Boy was I wrong! she looked up again and she she said we have no room and looked back down.....ok so now massage no breakfast ok kool. Now we get to the room DISGUSTING!!!!! carpets !!! they were stained the room reeked of mold I have allergies there was ZERO chance I would sleep there. I went back to the desk and asked to change room she grudgingly checked and said she only had a room with 2 beds because they had no queens left. Ok fine the room was much better we stayed the night checked out the next morning and then I get the bill from the hotel by email, they charged me $23 on my credit card. Called the hotel she told me that there was a fee because I upgraded my room which I did not, I simply asked for a room without carpets. She did not advise me that there was a charge or this was upgrade (I've worked at the front desk before this was not an upgrade ) after I explained 3 times the woman on the phone asked me what do I want from them. Terrible service the staff is soooo rude and I am fluently bilingual so it was no a language issue. Please do not waste your money at this property. If your looking for a quick relaxing getaway. If I could give less than 1 star I would. My biggest issue is how unfriendly the staff is the customer service is TERRIBLE.

Excellent massage and spa environment. Carole was amazing. Highly recommended for relaxation and massage!

Best facial ever! Highly recommend!

Wonderful spa with amazing masseuses. Highly recommended.

We had a great experience for a couple's massage and I highly recommend! I chose Spa du Littoral as it had great reviews and it is really true! I will be definately returning the next time I am in Quebec city!