Sorbara Group Of Companies

I didn’t have the pleasure of building with Sorbara, but I did buy a resale that was 3 years old from them. Hearing from people in my neighborhood on the way they were treated by this builder makes me know that I’ll never be building with them in the future. Shortcuts all over the house to save a very little amount of money. The list I have made mentally would blow anyone’s mind. How these guys are still in business amazes me. And on top of all that, the “grass” they planted, was basically dead when it was put down. There is no backfill soil below it, just clay.. so it would never grow. Shame on you Sorbara homes.

I'm writing this review to show my appreciation for Yolanda Giacona at the Customer Care Concierge. She is very responsive, helpful, kind, and very professional in her work and I have a lot to thank her for in terms of helping me sort issues out. Despite dealing with a large number of clients, she still takes the time to appreciation and care in her work, and I am always put at ease knowing that she is helping me with my case. So many thanks Yolanda!

Domenic Valela is such an amazing man. He is kind and caring I really appreciate you helping me. Also, thank you to Gerome for all of your help, both of you are very kind and I wish you all the best.

Had the pleasure of dealing with Leo on many occasions and he is simply the best !!! Comes in listens to your concerns and deals with any issues with exceptional professionalism and courtesy. Highly recommend his services

I am pleased to write this review, I purchased a home 4 years ago and had a small roof issue, but Leo and Jeremy accommodate and addressed my concerns in a timely manner! I highly recommend their service!

I and my husband requested some changes in our purchase which was quite reasonable as per building code after signing the pre-construction deal and we are willing to pay reasonable cost against it but Sorbara Group denied all and we feels like they don’t care about their clients. They straight said take it or leave it but we don’t care. Let’s see what future hold till and after closing in form of decor and quality.

i would highly advise against purchasing a home by this builder. although the designs and layouts are beautiful, the execution of the build is extremely disappointing for the price you pay for one of their new builds. we purchased a new build in fergus, ontario in 2020 and are very upset with the care and quality of workmanship put into the build. we are still discovering deficiencies two years later that we can no longer report (things like paint from the trim on the tiles, stains on the stairs not matching, imperfections in the installation of kitchen cabinets, measurements being off). not only does the builder lack quality in workmanship, but trying to get a hold of anyone to come fix ongoing issues is nearly impossible. the customer service is embarrassing. whenever you are able to get through to someone to come fix (for the third time) a deficiency from two years ago, the repair is done just as poorly as it was originally - just the cheapest and quickest fixes to get out of the house. the floors in our house were very poorly installed (after paying to upgrade the flooring) - granted, this is subbed out to another company. even after the flooring company came in and assessed the flooring, sorbara refused to pay to have the floors entirely reinstalled and instead, the flooring company did the quickest fix possible and we are still dealing with gaps in the flooring. we actually had a sorbara employee come into the house and see the large gaps in the flooring and he was floored (no pun intended) and said that, in all the years that he has been working with the trades, he has never before seen this. the original gaps between the pieces of flooring ranged from 1 inch to 10 inches and this was justified as “normal” by the final sorbara employee who came for inspection and we were told that the humidity in the house wasn’t correct (even after having a humidifier installed and following the direction of the flooring company on humidity levels). we are very disappointed in what we planned on being our forever home. it just seems to be ongoing projects and more money being dumped into the house to correct the poor workmanship of the builders. we will never purchase another home built by sorbara.

I had the pleasure of working with Leo and Jeremy who were simply amazing! Listened to my concerns and were very diligent when it came to my house. Highly recommend this company especially these two gentlemen. Keep up the good work.