SmileTown Dentistry Burnaby

4.5/5 β˜… based on 8 reviews

Contact SmileTown Dentistry Burnaby

Address :

4460 Beresford St. #430, Burnaby, BC V5H 0B8, Canada

Phone : πŸ“ž +89
Website : http://www.smiletownburnaby.com/
Categories :
City : H

4460 Beresford St. #430, Burnaby, BC V5H 0B8, Canada
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Marwo Jama on Google

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CAUTION. This clinic gave my son Nitrous Oxide and conducted major dental surgery (non-emergency) without my knowledge or consent. BEWARE- they are more than happy to overcharge you and do unnecessary procedures, rather than do simple checks like ask for the other parent's details for the child's file and ask for legal document's confirming guardianship & medical and dental decision-making.
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Ev Y on Google

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My son gets scared very easy and has little tolerance to pain. Naturally, I was very nervous about his first big treatment requiring sedation. To my pleasant surprise, sedation was done so seamlessly and my son was able to get treatment with smile on his face. My son kept giving thumbs up to let the doctor know he was doing great lol thank you for being so good with kids and making my son's treatment so easy. He also enjoyed watching sponge Bob lol the only thing that I will add is that they are very expensive. I have insurance that covers 100% of all regular treatment including root canals, but with this one, I still had to pay 680 on top of it. However, given how seamless experience it was for my precious little guy, I'll deal with it.
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Fatuma Aden on Google

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My daughter has been coming to Smiletown since her first tooth. Staff like Jackie have always left her comfortable and delighted! The words of endearment from Jackie has been why she looks forward to her visit!
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R on Google

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I dont usually write reviews but I felt compelled to after my experience. I am on disability and I had called about an emergency tooth extraction. The person I spoke with didn't know dental procedures and I was given false information on who to contact for coverage information. (This was actually their responsibility, as explained to me by my provider) After that gets sorted, I receive a call telling me that the dentist will charge double my coverage. When I asked why, this was explained to me as a regular ordinary fee. The cost for an emergency tooth extraction is set out by the individual dentists. I called to cancel my appointment because I didn't feel comfortable with the cost or the amount of misleading information I had been given. This time when I called in, I got someone different and they refused to cancel the appointment and put me on hold. I was not given an explanation. I was then put on hold and after 5 minutes until I gave in and hung up. I eventually got a call back, the person seemed to be bothered by me wanting to cancel. This was not a great experience in any way. The experience with SmileTown Dentistry, has left a bad taste in my mouth.
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Rochelle Blaak-Herron on Google

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Very friendly and accommodating staff and dentist. Dr. Chander took the time to answer all my questions and explain the treatment plan thoroughly. The office is also decorated with a very fun theme and is a very welcoming environment.
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Ted Schumacher on Google

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Dr Chandra and the hygienist did an amazing job during our visit for dental work. They were able to extend the appointment a bit so everything could be fit into one visit, rather than extended to two. Great work, thanks you.
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Kathy Dinh on Google

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Took my daughter here for her first visit and I was very impressed by the kid friendly layout of the clinic. Not only that , the staff were all very welcoming and the service was great!!! My daughters first experience at the dentist was a very positive one. I was a bit apprehensive at first, not knowing what to expect but the staff explained everything step by step which made me feel reassured and knew my daughter was in good hands! I will definitely keep taking her here!
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Kirsten Chelsea on Google

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I bring my daughter here for her procedures and Invisalign treatment,great atmosphere for children, lots of fun things to look at including tablets (shutoff due to covid) and a theatre waiting room. Makes it less intimidating to visit, a dentist office my daughter is actually excited to go to. The staff are all great, they know how to interact with the kids in a fun and calm manner. Reception is very welcoming, I recommend this place if your child is nervous or has other needs regular dentists aren't trained to meet.

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