Shoppers Drug Mart

2.3/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

12080 Nordel Way #101, Surrey, BC V3W 1P6, Canada

Phone : πŸ“ž +8
Website : https://stores.shoppersdrugmart.ca/en/store/2238/
Categories :
City : W

12080 Nordel Way #101, Surrey, BC V3W 1P6, Canada
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jennie peterson on Google

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"BAD" customer service at the pharmacy, time after time they have very bad customer service. Wish they could change the system in their customer service department. Manager in the Pharmacy do something to your Staff, ask them to SMILE and BE KIND to customer who just want to pick you their prescription.
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NAVJOT BEDI on Google

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What a bad customer service, i asked the frontend cashier for an electronic product. First she didn’t know whom to call. And then 15 mins later , she said no things aren’t gonna work our Credit/ debit payment method aren’t working. Upon asking if i can at-least talk to an associate, she ignored. That happened twice she ignored once again
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YaBoyBlue on Google

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Horrible location! Staff is not friendly! A pharmacy staff member did not want to accept a fax from another shoppers pharmacy location for me. When explaining myself she was rude on the phone saying "yeah I got that!" Please teach your staff costumer service skills! I will be sharing my thought about your staff with the community.
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Z M on Google

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Had an appointment for my swab test at 11:20 am. And they made me wait for 40 minutes. I missed my prenatal check up because of that. The other staff informed the guy whos incharge for the swabbing but he was busy talking to other people and did a lot of things. Worst experience ever. Next time if people do appointment at a certain time. You should be ready cause they might have important things to do after. You dont own people's time!!
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Reyhanathul Nawaz on Google

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I did.my PCR and so far no mail worried. I called Nordel Shoppers they do not respond to my call. As I have to have my results early so to either go to the airport or not? They should be able to give it early without make us distress.
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Michael preet on Google

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Bought a hair trimmer from them it didn’t work, i went to store to return it after 2 days nd they refused to take it back it was worth 40 dollars. Zero customer satisfaction. Even on receipt it says we can return or exchange things within 30 days, but they didn’t.
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sarabjeet kaur on Google

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very unprofessional pharmacy staff. Busy chatting and too busy to acknowledge their customers. I went to get my medication and being so busy with their gossip they said that we did not receive any prescription. When i called my doctor he said that he did send and status has been updated. And when i called today being so rude on call they are saying thats ok, Come tommrow then. like seriously. save on food pharmacy is much professional. they especially call u for your medication. not choosing next time such unprofessional people
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Muhammad Khan on Google

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Zero customer service at pharmacy, staff busy in chatting, one on the counter had lack of information, she denied to give name for complaints, she just said, it is a glitch in the system. I don't know you booked the appointment. I showed her my email and phone confirmations, but she simply said I don't know, was rude too. I said I will make sure to throw a review. This is our 5th experience, The shoppers drug mart staff here and king George 74 Ave, both needs to be trained, we had diabetic patient whose medication was not being given despite of 4 visits. Staff is mostly east Indians and south east Asians. Frustrating as we has newly arrived Afghan families, and we're treated disrespectful at 74 and king George branch. They denied to take our complaints as well.

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