Shoppers Drug Mart
3.2/5
★
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 6305 Fraser St, Vancouver, BC V5W 3A3, Canada |
| Phone : | 📞 +799 |
| Website : | https://stores.shoppersdrugmart.ca/en/store/222/ |
| Categories : | |
| City : | W |
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jason wallace on Google
★ ★ ★ ★ ★ Was there today around 4 pm, your cashier is the worst in the city, no smile, grumpy, I just found her rude and think she shouldn't be working in a person to person work place, not the first time she's been like this, I'm done, I shop at Rexall on 51 st and Fraser now. This happened at 47th and Fraser, older lady with glasses
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Nicolas Vincent on Google
★ ★ ★ ★ ★ Clerk refused to bag my purchases after she asked if I would like to purchase one. She just placed the bag on the counter and when I asked her about it she ignored me completely and did not make eye contact with me at all. Complete and utter disrespect. She also didn't give me my reciept.
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Ross H on Google
★ ★ ★ ★ ★ The pharmacy staff are very helpful. The shop’s staff are incredibly friendly. The aestheticians have helped me, who knows very little about those types of things, helped me find nice gifts and skin products for myself. ??
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R. Lee on Google
★ ★ ★ ★ ★ Lady on customer service phone line hung up on me right after telling me the product I was inquiring about was not available, did not let me finish any comments, did not give me any opportunity to ask follow up questions. Horrible customer service
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Sylvia Luu on Google
★ ★ ★ ★ ★ The female on the phone was very rude when I asked if my doctor accidentally sent my life lab prescription papers to the wrong fraser location....she quickly assumed it was covid and brushed me off. Told me to call the other fraser location...obviously wouldn't call this location if that one didn't have it..............
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Nicholas Ng on Google
★ ★ ★ ★ ★ Unhelpful staff. I was looking for static spray that they showed they had online. The staff member barely looked at the picture I showed her and just said "I don't know what that is, we don't sell that here" without even checking to see if they had any. Go to Rexall instead, even though the staff there didn't know what it was either they actually helped me looked and found it
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Roy Park on Google
★ ★ ★ ★ ★ “Free Parking” is a complete lie. The store won’t refund more than $1, when I had to pay $2+. I will never shop here again.
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Drew Ross on Google
★ ★ ★ ★ ★ Update: Response from the owner below is totally empty and impotent. The owner is likely the problem with this completely sub par branch of shoppers - corporate followed up and passed the issue on to them for resolution but they then did absolutely nothing about it.
Staff refuse to follow the RCC price mismatch code. Absolutely ridiculous.
The corporate office was very responsive to the incident, but seem to have too much faith in the local managements ability to follow up, learn from mistakes, or otherwise follow basic minimums of customer satisfaction and good business practice. I would give zero starts if it was an option.
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