Shoppers Drug Mart
2.9/5
★
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 870 Esquimalt Rd, Victoria, BC V9A 3M4, Canada |
| Phone : | 📞 + |
| Website : | https://stores.shoppersdrugmart.ca/en/store/2213/ |
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| City : | A |
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Moro-Can on Google
★ ★ ★ ★ ★ Felt discriminated in this shop. Cashier has no respect for people of visible minority, she was arrogant also felt followed by the security agent before he came to ask me If I found what I was looking for ! What !? Never go back there again and hope no visible minority do .
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C&J on Google
★ ★ ★ ★ ★ The pharmacists at this location need serious training in customer service. Took my daughters in for booster shots and he snapped at me several times. While waiting for our receipt another customer was responded to very rudely by a female employee. Furthermore the pharmacist did not wear gloves while giving my daughters their boosters and he had a dirty bandaid on one finger. a Will avoid this location like the plague.
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Shael Zelunka on Google
★ ★ ★ ★ ★ Good people of esquimalt please don't support this price gouging corporation edging towards record profits off the skin of your back.. literally every product they have is 30 to 50% cheaper on Amazon even their allegedly on sale products. You'll spend about double the cost for prescriptions here as well and wait 30 minutes for them to get a tube of ointment off the shelf for you when there no one else waiting in the whole shop. Yes Amazon is terrible but atleast they're not preying off the less tech savvy generation to meet their bottom line. Just one more reason why we're forced to shop online
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Ashley Anne on Google
★ ★ ★ ★ ★ Felt belittled, mistreated, spoken down to and treated VERY disrespectfully. Worst customer service possible and supervisor is entirely unhelpful as well, left the store in tears with severe anxiety. Simply asked for change from my bill to specifically be in loonies and quarters (very complicated out of 5$) she then slams the drawer after giving me change in everything I didn’t ask for and proceeds to say well we’re not a bank. How is it complicated to just be a nice civilized person and I don’t know do your job? And he supervisor? Nothing I can do? Okay well you’ve lost many customers all now do to your attitude.
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Tefita Bar on Google
★ ★ ★ ★ ★ Very disappointed! The personnel is disrespectful. I have experienced a lot of discrimination and aggressive behavior. I am not sure that they lived in the 21centuries! If you are a visible minority, I recommend not going to shop here. The cashier looks at you with a feeling of superiority. She didn't even offer me a bag.
The personnel of this place needs a lot of capacitation and, above all, remember history.
"Education is the key to unlocking the golden door of freedom."
George Washington Carver
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Hye-Young Lopez on Google
★ ★ ★ ★ ★ I had a bad experience with a pharmacist regarding the covid-19 booster shot. I have a preference to take a Pfizer but the pharmacist suggested that Moderna is better for my age. I understood his suggestion but I refused and told him I still want to get a Pfizer. Surprisingly, He was not very happy about that and started having an attitude. He even said to me that if I get a Pfizer he needs to do more procedures with another 5 doses in the same bottle. I clearly tell that he was not happy that he had more work because I am not taking Modena. This is my right to choose which vaccine I want to take. He is not only being disrespectful but also complaining that my choice makes him have more work. During the immunization, I was not very comfortable with his attitude and in the end, he didn’t even put the bandage on me. It was a very unpleasant experience and unacceptable behavior.
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Suellen Regina on Google
★ ★ ★ ★ ★ The company is cheating in the price labels. The milks, for example, have a certain price in the labels and, when you scan them in the check-out, the pharmacy adds the bottle cost as if the bottle and the milk were different products. Is it necessary to explain that the bottle and the milk are an indivisible product? Or do they sell only the milk if I bring my own container? Obviously not. It's a trick and an unrespectful act against the customers because the company presumes that the customers are so ignorant to know that's just a trick. If the company is interested in give us a pleasant experience, they should be honest putting the real prices in the labels.
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Noneofyour Business on Google
★ ★ ★ ★ ★ The shop is great. Good selection, quick checkouts and good prices. The pharmacy is awful though ,and I would recommend the chemist next door for your meds. Post office is busy, but fine. The pharmacy staff and post office staff aren't very good, but the actual store staff are very friendly and hard working.
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