SHIRLEY MARIE MANFRON

I have used her services three times. Will always use her as long as she will look at my files. Super fast and super efficient. Highly recommend her. Her prices are really reasonable. She is pretty good with a joke or two also....

Shirley was knowledgeable, friendly , and professional. A pleasure to deal with, and would not hesitate to use again or recommend . A++

Shirley and her staff are great. She is knowledgeable, patient with our questions, friendly and her pricing is reasonable. Would recommend her to family and friends and go back for future business.

Shirley was fantastic. We were dealing with a last minute issue and she very very helpful in agreeing to see us so last minute and friendly as ever. Even late Friday afternoon. Recommended! Will use her again.

I had asked for help with the small task to change a title of a business after I paid off the mortgage. I dropped off the papers and they said they'd get right to it. 6 months later, I called and they said, 'yes, it's on our desk right now'. 6 months later, I decided to just give up on them. It's now been 1.5 years and no response.

Shirley has more work than she can handle. She dropped the ball on a mortgage refinance, which caused us significant problems when we tried to sell the same property 2 months later. Shirley stopped responding to emails, phone calls and voice messages. It was only when I threatened to report her to the Notary society that we got some action from her.

We used Shirley as the notary public for the purchase of our property. - Shirley has more business than she could handle, which translated into delay in her communications and delay in the distribution of funds. For each correspondence, we had to send her 2 or 3 email messages before she would respond. We sometimes had to escalate the issue to our real estate agent in order for Shirley to respond. - The payments to our strata that Shirley collected from us before closing were still not sent to the strata 2 weeks after closing, which would result in late fees from our strata. The final closing package and statement of adjustments were still not sent to us 20 days after closing, even after we inquired about them three times. - Her office only has 2 people including herself. And we paid $1095 for her service. She readily admitted that she had 30 closings in one week. She could definitely afford to hire more staff, but didn't. In real estate and contracts, TIME is of the essence. So we were surprised that Shirley used the amount of business she had as an excuse for not meeting the basic service level expected from a notary public. - When we inquired whether the payment for the strata that Shirley collected has been sent out 20 days after the closing, after we were notified by the strata that the strata fee was past due, Shirley became defensive and condescending in her response. She claimed that she never promised to meet any time line. (Yet in real estate transactions, we had clearly-defined Completion Date and Possession Date, and we as buyers had to send her our funds with no delay.) She started using languages like "With all due respect, I don't recall assuring you" and "that is not my practice". - Overall based on her lack of communications, delay in sending out funds and documents, poor customer services, high fees and lack of staff, I would discourage anybody from using her services.

I've used Shirley's service several times and have always been impressed. She is knowledgeable, kind and professional; a pleasure to deal with. Her pricing is also very fair. The last time I was there, I was dealing with the sudden passing of my mother (who didn't have a will). Shirley was not only very helpful, but she did the work for free, out of compassion for what I was already going through. Thank you! I would 100% recommend her to family and friends.